Maintenance Generalist

**Maintenance Generalist**

**Permanent Full-time**

**Non-Union**

**Job Posting #1793**

Compass is a non-profit agency. At Compass, we are a culture of caring, learning and purpose. We believe in investing in our people and providing our employees with many opportunities for growth, development and learning. We are working together to create paths with children, youth and families to reach their full potential. We believe in making a positive impact on the lives of others, by genuinely caring about individuals and our community. Our guiding principles shape how we work with our clients, one another, and our partners.

Compass is currently seeking a permanent full time Maintenance Generalist. Directly reporting to the Operations and Privacy Manager, the Maintenance Generalist is responsible for the coordination of third party building maintenance/skilled trades workers, as well as the maintenance and repair of all corporate facilities and associated systems and grounds of Compass.

**DUTIES**:

- Utilize ticketing software to monitor, document steps taken and resolve requests and issues
- Process and respond to service requests and maintain the database of such requests to meet reporting and analysis requirements
- Obtain and prepare for approval price quotes for projects
- Prepare request for contract, coordinate signing of final contract with supplier and obtain security clearance supporting documents
- Coordinate, oversee repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, etc.
- Coordinate and schedule contractors for any emergency facility maintenance work
- Review third party work orders to ensure that assignments are completed as agreed upon
- Maintain an electronic filing system for invoices and prepare payment request forms
- Assist with any internal/inter-office moves (such as moving light weight bins, creating a labeling system, coordinating movers, coordinate relocation deficiencies, and special requests)
- Assist in the maintenance and repair of equipment to ensure they operate efficiently
- Complete any light duty maintenance requests including but not limited to light bulb replacement, filter replacement, paint touch ups, furniture assembly, minor carpentry, etc.
- Perform routine, minor plumbing repairs such as addressing clogged toilets, sinks, or urinals, and leaking faucets
- Provide light duty grounds work including maintaining clear walk ways, remove trash and other debris from outdoor areas
- Complete facility inspections to proactively recognize and address maintenance concerns
- Help support set up/take down and storage of seasonal or special event festivity decoration/supplies, as needed.
- Perform other related duties as assigned

**QUALIFICATIONS**:

- High School Diploma or equivalent*
- 3 years’ work experience in maintenance areas, such as electrical, HVAC, plumbing, carpentry, grounds or equivalent* combination of training
- Intermediate level knowledge of Microsoft Word, Excel, and Outlook
- Excellent communication skills both verbal and written
- Good project and process management skills; ability to multi-task and be a team player
- Self-directed with the proven ability to work independently
- Ability to respond to requests in a timely manner
- Ability to prioritize and organize workload
- Excellent attention to detail
- Proactive, problem solver
- Client-service oriented
- Compass is a tri-cultural agency and as such the agency strives to have employee representation in each of the three areas (English, French and Anishinabek cultures)
- Demonstrated ability to make sound judgements
- As determined by Compass

**Successful applicants will be required to provide**:

- Proof of eligibility to work in Canada
- A valid Ontario driver’s license and use of a reliable motor vehicle; insurability on vehicle as per policy
- Clear Criminal Record Check, including Vulnerable Sector Search

**Benefits include**:

- Healthcare of Ontario Pension Plan (HOOPP)
- Paid vacation
- Paid float days
- Paid sick leave
- Dental, Vision and Extended Health benefits
- Life and Accidental Death and Dismemberment (AD&D) insurance
- Long Term Disability (LTD) Insurance
- Employee & Family Assistance Program (EFAP)
- On-site parking (paid by employer)

**We offer one of Canada's best pension plans**

We are proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), offering our valued employees the security and peace of mind that comes with a defined benefit pension plan. We understand the importance of financial well-being and believe that a strong pension, like HOOPP, recognizes our employees and provides a stable foundation for their future as part of the overall compensation package. Join us and start building a future you can look forward to.

**Application Process**

Compass is committed to fostering a diverse, equitable, inclusive and anti-racist workplace culture where all employees are valued, respected,