Director of Human Resources and Organizational

**Division**: Human Resources and Organizational Development
**Department**: Corporate Services
**Initial Reporting Location**: Tom Davies Square

**Job Status**: Permanent position

**Affiliation**: Non union
**Range of Pay**: $144,460.89 to $170,130.24 per annum

**The start date will follow the selection process.**

**Main Function**: The position plays a key strategic role in overseeing the development of human resource programs, policies, and practices to position the city as an employer of choice. This role is responsible for the complete management, direction and operation of the Human Resources and Organizational Development Division, in support of quality customer service outcomes, and the Business Plan for the Division.

**Service Objectives**:

- Understand and articulate the corporation’s human resource requirements and risks and execute a strategy so that the organization meets service objectives and supports Council’s strategic plans.
- Develop and implement strategies that foster collaboration and enhance the employee experience and work environment.
- Provide progressive and proactive enterprise human resource services, systems, programs, and policies that encourage superior customer service and discretionary service effort.

**Characteristic Duties**: Under the general direction of the General Manager of Corporate Services.
- Prepare and execute an annual business plan covering all mandated services of the Human Resources and Organizational Development Division, in concert with the budgeting process. The plan will detail service goals, expected service/performance outputs, resource inputs required to achieve these outputs, and the performance measures used to assess the Division’s performance against the goals.
- Identify existing and future human resource and organizational development needs consistent with the vision, mission corporate values and strategic objectives of the organization. Identify and analyze future human resources requirements and further enhance the long-term Human Capital Management Plan.
- Provide direction and over-all co-ordination of the following functional areas: employee and labour relations; talent acquisition; compensation; organizational development; pension and benefit administration; human resources information systems; performance management; and occupational health and safety.
- Develop and manage a comprehensive approach to employee health and safety including occupational health and safety/prevention, non-occupational health/wellness, occupational and non-occupational rehabilitation, and attendance awareness components.
- Strengthen the use of enterprise resource planning tools (currently Oracle Peoplesoft) to generate people data that can be used to analyze the performance of the functional areas within Human Resources and Organizational Development and the realization of service objectives for employees and enterprise leaders.
- Build and strengthen relationships across departments with union groups and with external partners to foster a collaborative workplace culture, align with business objectives, and support the organization’s overall goals.
- Ensure that salaries, benefits, and conditions of employment meet the stated philosophies and policies of CGS.
- Act as the employer’s senior representative in grievances, chief spokesperson during negotiations and as the principal employer contact in litigation, human rights, and other complaints.
- Cultivate a culture of performance, accountability, and innovation to empower staff to build a more service-focused, performance-driven and digitally enabled workplace that delivers excellent service to internal customers, and to citizens of the community.
- Act as a member of the Corporate Services Leadership Team contributing to the overall leadership of the department and cover for the General Manager of Corporate Services when so directed.
- Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.

**Qualifications**:
**Education and Training**:

- University degree in a related discipline from a recognized University with Canadian accreditation.
- Additional education initiatives to update and expand competencies. A professional Human Resources designation (CHRL/CHRE) is an asset.

**Experience**:

- Minimum of eight (8) years directly related experience at a senior management level in large, unionized, and highly diversified public or private sector organizations, including: four (4) years managing a similar function. Equivalent education and experience will be considered.
- Municipal experience desirable.

**Knowledge Of**:

- CGS’s priorities.
- Applicable employment and labour legislation and related regulations.
- Current and emerging management issues within CGS as they affect the Human Resources and Organizational Development Division.
- Best practices within areas of re