Food and Beverage Server

6 days ago

Edmonton, Canada Century Casinos Inc Full time

Looking for an exciting and dynamic role in a fast-paced, fun environment? Century Mile Racetrack and Casino is hiring a **Food & Beverage Server** who will develop, maintain and enhance positive relations with all guests and staff members.

**About Us**

Century Casinos creates vibrant, energetic spaces where gaming, dining, and entertainment come together. We’re committed to being an employer of choice by offering innovative policies, employee-friendly initiatives, and valuable benefits.

**The Role**

As the Food & Beverage Server, you will serve food and beverages to guests and staff members as promptly and as courteously as possible, wait and clean tables

**What You’ll Do**
- Perform side duties including folding napkins, rolling silverware, cleaning trays, restocking shelves, filling ice bins, cleaning and breaking down service areas, using cleaning compounds, and making coffee. Also answering the telephone, training other hosts/hostesses.
- Alert supervisor of any concerns regarding the quality, selection and variety of all food and beverages.
- Ring all transactions and collect and account for all cash, credit cards, and comps necessary to balance with sales.
- Demonstrate good working knowledge of all casino food and beverage outlets and products. Can answer customer’s questions concerning the products.
- Communicate and maintain performance standards for interaction with customers. Act effectively to anticipate, reduce or eliminate complaints from customers.
- Communicate and cooperate with other departments to ensure the best possible guest satisfaction.
- Monitor customers for intoxication, discontinues alcohol sales and informs security, manager and games manager on duty. Alert manager on duty and security regarding customers that may be difficult or possibly violent.
- Take all training courses as required by Casino Management.
- Report to work as scheduled, on time, and ready to work.
- Wear and maintain all uniforms properly.
- All other duties as assigned.

**What We’re Looking For**
- ** Education / Experience**: High School Diploma. A combination of education and experience may be considered. One (1) or more years and related experience.
- ** Skills**: Demonstrated hands-on hospitality, hosting or serving experience, preferably within a gaming environment. Experience performing within specific deadlines or under pressure. With experience in problem-solving, organizing and prioritizing work.
- ** Certifications**: AGLC ProServe certification and the ability to pass a criminal record check.

**Why Join Us?**
- Be part of a team that values creativity, collaboration, and excellence.
- Enjoy a fun, fast-paced workplace with opportunities for growth.
- Make an impact by shaping guest experiences and driving results.
- Employee Assistance Program
- On-site parking
- Employee discount
- Tips

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