Dealer Services Analyst

18 hours ago

Mississauga, Canada CanCap Management Inc. Full time

The CanCap Group (“CanCap”) is a privately-owned Canadian Financial Services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries.

We are currently looking for an experienced individual with exceptional multi-tasking and interpersonal skills to join our Mississauga based Operations team.

**What your day could look like**:
The Dealer Administration (DAT) team is a specialized group within Funding Operations and is responsible for regular and ongoing reviews of dealer partners. Reporting to the Operations Supervisor, Dealer Administration Coordinators work closely with our client's management team to identify and remediate issues with current dealer partner documentation

**Tasks Include**:

- Conducting regulatory reviews of existing dealer partners, including collecting updated dealer profile information, verifying licenses, and identifying material changes that may impact contractual compliance or the business relationship.
- Collaborating with dealer partners and the sales team to provide guidance and ensure adherence to company policies and regulatory requirements.
- Following up with dealers to reinforce timelines and ensure all required information is submitted accurately and on time.
- Documenting all updates and activities in Salesforce and maintaining up-to-date records across multiple tracking tools to ensure data integrity and audit readiness.
- Coordinating with internal stakeholders to address and resolve any identified issues promptly.
- Performing additional duties or projects as assigned to support the Dealer Administration team and broader organizational objectives.

**What you bring**:

- One-three years of experience in an administrative role in financial services (automotive would be an asset)
- A solid understanding of regulatory requirements and contracts
- Strong communication skills in English, both written and verbal
- Strong organizational skills and attention to detail
- Ability and desire to achieve a high degree of accuracy within a fast-paced environment
- Ability to juggle competing priorities with a sense of urgency, while remaining calm and professional
- Solid skills in MS Excel

**What you can expect from us Our Employee Experience is aimed at supporting and inspiring our talented team through**:

- A passionate team dedicated to the support and empowerment of others.
- An environment where creative, innovative thinking is encouraged.
- Regular touch points geared to assist in your success in this role.

**Next Steps**

**Diversity and Inclusion**

CanCap Group is an equal opportunity employer and values diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.

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