Dealer Network Specialist

2 weeks ago

Mississauga, Canada Element Fleet Management Full time

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Dealer Network Specialist to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference

Are You:

- Solutions focused with strong relationship building and influencing skills?
- A critical thinker and an effective problem solver in a fast-paced environment?

As the Dealer Network Specialist, you are responsible for the curation of Element’s network of Dealers. You will help drive a superior client experience by ensuring a network with broad coverage and minimizing overall cost for dealer service fees.

A Day in the Life
- Support business growth by leveraging our strategic supplier's capabilities and develop and maintain a nation-wide supplier network providing best in class service for Courtesy Deliveries and Out-of-Stock purchases
- Perform data, statistical and geographical analysis on extensive database of 100,000+ vehicle transactions per year, to enable strategic development and planning for the distribution network.
- Maximize the benefit of the distribution network by partnering with commercial team to drive customer utilization and streamline processes.
- Ensure we are appropriately providing visibility to supplier options and fees to drivers & clients placing orders in Elements ordering system
- Help navigate the complexities of EV dealers related to country and state-specific requirements for incentives
- Negotiate and resolve escalated and complex transactional issues with suppliers using conflict management and influencing skills
- Improve internal processes by reducing cost and cycle times including, but not limited to; minimizing dealer diverts, improved reporting including increased use of eDealer, increasing dealer compliance with contractual obligations.

**Requirements**:

- High School Diploma, 2 or 4-year degree preferred
- 2 years experience in Business to Business customer service operations and/or process analysis
- Experience working cross-functionally to support teams with various objectives
- Excellent analytical skills and ability to identify insights from large data sets
- Familiarity with dealer services a plus

LI-SJ1

LI-Hybrid

What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
- or call (800) 665-9744._

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