Account Representative

Established in 1983, Haakon Mechanical Services is a trusted provider in Metro Vancouver and Whistler, specializing in HVAC and Mechanical system service, maintenance, and renovations. Our diverse portfolio includes Commercial, Industrial, Institutional, and Multi-Unit Residential buildings. Committed to transparent service delivery, we employ lean principles to maximize client productivity. We've developed the innovative “ServAce” system and proactive “1 Step Ahead” approach. Our team of expertly trained technicians upholds professionalism, equipped with top-notch tools and ongoing training. We seek individuals with strong communication, organizational skills, and self-motivation. Join us to thrive within our supportive team environment.

**Overview**:
As an Account Representative for Haakon Mechanical Services, you will be responsible for developing and managing business relationships in Whistler and the Sea to Sky Corridor. Your focus will be on retaining and growing our client base in the areas of HVAC/Plumbing preventative maintenance and retrofit installation, as well as service and repair for heating, ventilation, air conditioning, plumbing, hydronics, electrical, and recommissioning/optimization services.

**Key Responsibilities**:

- Develop and maintain strong relationships with clients, contractors, and industry partners in Whistler and the Sea to Sky Corridor.
- Identify new business opportunities and cultivate long-term partnerships for HVAC/Plumbing maintenance, installation, and repair services.
- Promote Haakon’s full range of services including HVAC, hydronics, plumbing, electrical, and recommissioning/optimization.
- Conduct site visits and client meetings to understand their needs and provide tailored solutions.
- Deliver presentations, prepare and follow up on proposals and quotes for prospective clients.
- Collaborate with the Service and Business Development teams to ensure client satisfaction and timely project delivery.
- Track sales metrics, prepare regular reports, and meet or exceed sales targets.
- Stay up-to-date with industry trends, regulations, and competitor activities in the HVAC and mechanical service sectors.

**Qualifications**:

- Proven experience in sales or account management, preferably in the HVAC or mechanical services industry.
- Strong knowledge of HVAC systems, plumbing, electrical, and mechanical services is a strong asset.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work independently and manage multiple clients and projects simultaneously.
- Familiarity with the Whistler and Sea to Sky Corridor markets is a strong asset.
- Valid driver’s license and willingness to travel within the region.
- Proficiency with CRM systems, Google and Microsoft Office Suite.

**Compensation**:
We offer a competitive base pay and commission with generous benefits. We promote an open and inclusive environment in which our colleagues are encouraged to be collaborative and resourceful.
- We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, ancestry, place of origin, religion, family status, marital status, physical disability, mental disability, sex, age, sexual orientation, political belief, or conviction of a criminal or summary conviction offense unrelated to their employment._

**Job Types**: Full-time, Permanent

Pay: $75,000.00-$80,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- How familiar are you with plumbing and HVAC systems?

**Experience**:

- Business development: 3 years (preferred)
- Account management: 3 years (required)

Licence/Certification:

- BC Class 5 Driving Licence (required)

Work Location: Hybrid remote in Whistler, BC