Help Desk Technician

7 days ago


Edmonton, Canada BCOM COMPUTER CENTRE INC. Full time

or equivalent experience

**Work Setting**:

- Computer hardware or software retailer/wholesaler
- Help desk

**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

**Certificates, Licences, Memberships, and Courses**:

- A+ Certification

**Student status**:

- Full time enrollment

**Computer and Technology Knowledge**:

- Device drivers
- Networking hardware
- Internet
- MS Office
- MS Windows
- Spreadsheet


  • Help Desk Technician

    2 weeks ago


    Edmonton, Canada Platinum Fine Cars Full time

    Platinum Fine Cars has built a reputation as a trusted leader in the automotive industry, known for providing high-quality vehicles and outstanding customer service to our valued clients. As we continue to expand and modernize our operations, technology plays an essential role in supporting both our internal teams and our customers. We are currently seeking...


  • Edmonton, Canada Insight Medical Imaging Full time

    **Job Profile**: IT Help Desk Technician **Reports to**:IT Manager **Direct Reports**:N/A **Hours**: 1.0FTE, 40.0 hours per week, permanent full-time **Location**: Greystone Insight Medical Imaging is a leading provider of diagnostic imaging services with 17 clinics in the Edmonton region and one in Fort McMurray. In an industry that can be fast-paced...

  • Help Desk Technician

    2 weeks ago


    Edmonton, Canada BCOM COMPUTER CENTRE INC. Full time

    or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions -...


  • Edmonton, Canada Star POS Full time

    Star POS is looking for dynamic individuals who love learning, customer interaction and working in the Point of Sale Technology Field. We are looking for team members to help grow our support team, to better support our partners and clients in the hospitality and retail industries. You will also be assisting with on site installations, and on site service...


  • Edmonton, Canada Universal Rail Systems Inc Full time

    **WHO WE ARE**: At Universal Rail Systems our work is getting and keeping Canada’s railway operators in motion - safely and sustainably! We work coast-to-coast, in every railway sector, and on any size project. Our commitment is service excellence and offering our clients exceptional value. Within our team, we call this Doing It Right! **MAIN PURPOSE OF...


  • Edmonton, Canada Nu-Dawn IT Solutions Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk - Telecommunications industry - Internet Service Provider (ISP) **Tasks**: -...

  • Help Desk Analyst

    1 week ago


    Edmonton, Canada Meta IT Full time

    **A little bit about us**: Meta is a company focused on **Digital Transformation solutions** that simplify and generate real value in the day to day of organizations. We work to evolve your business quickly, consistently, and compatibly with the ever-accelerating changes in our time. Meta was born 31 years ago from the entrepreneurial dream of those who see...

  • Help desk technician

    15 hours ago


    Edmonton, Canada Epic IT Security Ltd.] Full time

    Overview Languages English Education Experience On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Experience and specialization Computer and technology knowledge Additional information Work conditions and physical capabilities Personal suitability Employment groups This employer promotes...

  • Help Desk Assistant

    2 days ago


    Edmonton, Canada NAIT Full time

    In order to ensure your application is received byNAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers Please Note: This is a casual opportunity ending on or before April 30, 2025, with the possibility of extension.  Under the general supervision of the Library Help Desk Supervisor, the Library...

  • Help Desk Analyst

    2 days ago


    Edmonton, Canada Tri-global Full time

    **INTERMEDIATE HELP DESK ANALYST** **Requisition #**: R24-3203 (JP435) **Location**:Edmonton, AB **Engagement Type**:Contract **Number of Resources required**:2 **Rate (CAD)**: Up to $51 per hour / Commensurate with related experience and market competitiveness **Term**: 8 months (2024-10-21 to 2025-06-30) with 24 month extension available (up to...