Customer Service Advisor

2 weeks ago

Sarnia, Canada Park Lane Chevrolet Cadillac Ltd. Full time

Park Lane is looking for a motivated individual to fill the role of Customer Service Representative.

**Functions**
- Customer Relations, Administration, Sales/Marketing and Service Knowledge, Maintenance of Product and Industry Knowledge, Interdepartmental Relations

**Competencies**
- Adaptability, Customer Enthusiasm, Initiative, Organizing and Planning, Teamwork, Detail Oriented, Communication, Computer system capability

**Position Summary**:

- Basic knowledge of automotive systems, models, series, options, and other variations of the manufacturer's products
- Demonstrate sensitivity toward customers and strong interest in exceeding customers' expectations
- Is capable of addressing customer hesitation and resistance
- Present positive image of dealership in mode of dress and helpful, friendly attitude
- Works with all departments in the dealership and monitors daily CRM activities

**What the Worker is like**:

- Is a decisive person who is genuinely customer-oriented and has the ability to readily establish rapport with customers
- Project a professional company image through telephone interaction and written communication
- Must have strong organizational skills and is an accomplished self-manager when it comes to using time productively
- Well developed team member skills
- Working knowledge of computerized software systems
- Well developed customer service and telephone skills

**Business Skills Required**
- Ability to converse with customers to discuss needs and direct appropriately within the dealership
- Ability to effectively relate to customers of all backgrounds, establish rapport and focus on customer enthusiasm
- Knowledge of sales/service procedures, processes, and follow-up
- Basic knowledge of company products (prices, models, series, options, warranties, vehicle maintenance, colours, standard equipment, specifications)

**Work Orientation Factors**
- Contact with customers from a variety of backgrounds
- Constant interruptions
- Much contact with people in all dealership departments
- Is focused on the process of understanding and meeting customer needs

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

  • Automotive Service Advisor

    6 days ago

    Sarnia, Canada Sarnia Volkswagen Full time

    At the Progressive Automotive Group, we are looking for a Service Advisor to join our team. The Service Advisor will be responsible for providing the highest level of service to our customers. Our company is growing rapidly, and we require a highly motivated, and achievement-oriented team player that can grow with us and move the business forward. **This...

  • Automotive Service Advisor

    6 days ago

    Sarnia, Canada Progressive Auto Group Full time

    Service Advisor **Duties**: - Greet customers and provide excellent customer service - Listen to customer concerns and accurately document them - Communicate with technicians to determine necessary repairs and services - Provide estimates for repairs and services, including parts and labor costs - Explain repairs and services to customers in a clear and...

  • Customer Service Advisor

    6 days ago

    Sarnia, Canada Park Lane Chevrolet Cadillac Ltd. Full time

    Park Lane is looking for a motivated individual to fill the role of Customer Service Representative. **Functions** - Customer Relations, Administration, Sales/Marketing and Service Knowledge, Maintenance of Product and Industry Knowledge, Interdepartmental Relations **Competencies** - Adaptability, Customer Enthusiasm, Initiative, Organizing and Planning,...

  • Energy Advisor

    7 days ago

    Sarnia, Canada AmeriSpec Full time

    AMERISPEC INSPECTION SERVICES IS INTERESTED IN HIRING ENERGY ADVISORS ACROSS CANADA! Do you have what it takes to be that person? AmeriSpec Inspection Services is looking to hire Full Time or Part Time Energy Advisors who are currently registered or previously certified as an Energy Advisor by Natural Resources Canada (NRCan) or are in the process of being...

  • Service Assistant

    2 weeks ago

    Sarnia, Canada Sarnia Volkswagen Full time

    Are you passionate about customer service and looking to build a career in the automotive industry? **Sarnia Volkswagen** is currently seeking a **Service Assistant** to join our growing Service Department. This is an excellent **entry-level opportunity** for someone with strong communication skills, attention to detail, and a desire to grow into a...

  • Small Business Advisor, Sarnia

    3 days ago

    Sarnia, Canada Scotiabank Full time

    Requisition ID: 194621 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role** **What you’ll be doing** Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional...

  • Small Business Advisor

    20 hours ago

    Sarnia, Canada Scotiabank Full time

    Requisition ID: 160845 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional...

  • Parts Advisor, Finch Ford Lincoln

    2 weeks ago

    Sarnia, Canada Finch Ford Lincoln Full time

    Our long standing and busy Ford Lincoln dealership is looking for an experienced Parts person with exceptional listening skills and attention to detail who is interested in becoming an integral part of our well established team. As a Parts Advisor, you will be responsible for creating great first impressions and using your extensive product knowledge to...

  • Customer Service

    2 weeks ago

    Sarnia, Ontario, Canada RONA Full time

    At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...

  • Tax Advisor

    13 hours ago

    Sarnia, Ontario, Canada Farm Business Consultants Full time

    OverviewJob Title: Tax Advisor & Preparer - Personal & Corporate ReturnsLocation: Sarnia, Ontario. Hybrid- travelling to meet Members, and in office as required.Employment Type: Full-time, PermanentReady for Your Next Challenge? Join FBC in SarniaEstablished in 1952 as a family business with deep roots in rural communities, FBC has grown to become one of...