Rental Consultant

5 days ago

Burlington, Canada Driving Force Full time

The Driving Force Group of Companies is a network of world-class transportation and fleet management solutions companies. We’re proud to be an Alberta success story that began in a rented office above a small service station. With a can-do attitude and people-first culture, we’ve grown into an industry leader, operating across Canada and the United States, spanning over 40 locations with over 600 + employees.
We are currently looking for a Rental Consultant to join our rentals team at Driving Force Fleet Solutions in our Burlington location.
**What Moves You**:

- You genuinely care about helping others and providing the highest level of customer service.
- You handle multiple priorities with composure and clarity.
- You’re ultra-organized and always on time because you know it’s important to clients.

**What You’ll Do**:

- Provide exceptional service throughout the rental process, from managing reservations, generating quotes for short-term rentals, to finalizing rental agreements, processing payments, and completing necessary paperwork.
- Maintain consistent communication with customers, ensuring they are well-informed about rental terms and conditions before requesting signatures on all relevant documents.
- Conduct thorough walk-around inspections with customers, obtaining their authorization via signature.
- Perform daily checks on the drop box, processing rental returns, evaluating vehicle’s condition upon return, and offering recommendations for necessary maintenance if repairs are deemed necessary.
- Ensure vehicle availability and prepare rental units for delivery, including driving, cleaning, and fueling vehicles as needed.

**What You Bring**:

- 1 year's retail customer service experience is preferred.
- Experience in the automotive or rental industry is an asset.
- Strong interpersonal and communications skills.
- Strong computer skills and you know your way around Microsoft Office.
- You are highly organized, detail-oriented, and adept at multitasking.
- Ability to prioritize and multi-task with keen attention to detail.
- Clear pre-employment security clearance.
- Abstract acceptable to The Driving Force Group of Companies Driver and Vehicle Safety Program.

**What We Offer**:

- Competitive wages and flexible benefits.
- Our company RRSP matching program.
- 50% off rentals at any of our Driving Force locations.
- Learning and growth opportunities.
- Paid vacation and wellness time.
- We support your wellbeing through our Thrive wellness program.
- We ‘Celebrate Great’ through our rewards and recognition programs.

If you require accommodation during any part of the recruitment process, please let us know.

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