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Business Systems Analyst

2 weeks ago

Ottawa, Canada Bank of Canada Full time

**Business Systems Analyst** **Take a central role** The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment. Building on the principles that have always guided us - excellence, integrity and respect - we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions. With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada Find out more about the next steps in our Recruitment process. **What you will do** We're looking for an experienced Business Systems Analyst to join our cloud migration journey You will be at the forefront of our strategic "Improve Our Access to Priority Data" (IAPD) project, helping us pioneer new approaches as we move data, tools, processes, and users to the cloud. This exciting transformation will empower our Policy and Research users to better discover, access, use, and share data while allowing us to decommission legacy systems. You will play a key role in the project by providing business and systems analysis which contribute mapping out cloud migration pathways, cloud platforms testing and support, contributing to the designing and development of enterprise best practices, as well as creating solutions that support our economists and researcher’s daily work. Under the guidance of the Assistant Director and Team Leads, more specifically you will: - identify and analyze user requirements, performance business process and system analysis activities, build an inventory of use cases for potential cloud migration - contribute to functional testing across cloud platforms - coordinate with clients and guide them through user acceptance testing (UAT) - solve real-time problems and “how-to” questions as users adapt to new cloud environments - create easy-to follow guides and training materials that make cloud adoption smoother - contribute to the development and enhancement of cloud platforms functionalities and related processes - build collaborative relations with clients and partners to support operational objectives - participate in other projects and team activities and provide support to ensure issues, risks, and changes are identified and managed effectively **What you need to succeed** You are an effective communicator who can write business impact analyses based on client needs and requirements and provide process diagrams of complex operation processes. You excel at managing client relationships where requirements may be unclear or evolving. You're skilled at: - Navigating ambiguity and helping clarify complex needs - Managing evolving priorities and requirements with flexibility - Setting realistic expectations and building strong client relationships - Eliciting detailed requirements through effective questioning and collaboration - Adapting quickly to new information and pivoting solutions accordingly You have strong interpersonal skills, working effectively both independently and in team settings. Your problem-solving abilities shine when tackling system issues—gathering information, resolving discrepancies, identifying relevant data, and making sound recommendations. You consistently follow through and deliver quality work on time. You have experience working in policy and research analytical environments and are familiar with analytical tools and programming languages. You also understand the fundamentals of computer systems, IT methodology in client-server environments, and the system development lifecycle. **Your education and experience** The position requires a college diploma or a bachelor’s degree in a related field (statistics, mathematics, computer science, computer engineering, information technology, business systems analysis, etc.) and a minimum of five years of relevant work experience. An equivalent combination of education and experience may be considered. **Language requirement** **What you need to know** - Priority will be given to Canadian citizens and permanent residents - Security level required: Be eligible to obtain Reliability - There will be no relocation assistance provided - Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. **Hybrid Work Model** The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home