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Customer Service Supervisor

2 weeks ago

Coquitlam, Canada AutoMind Collision Repair Group LTD Full time

Education:

- Expérience:

- **Education**:

- Bachelor's degree
- ** Tasks**:

- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- ** Supervision**:

- Customer service clerk
- ** Computer and technology knowledge**:

- MS Office
- ** Security and safety**:

- Basic security clearance
- ** Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Large workload
- Overtime required
- Tight deadlines
- Work under pressure
- ** Personal suitability**:

- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
- ** Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- ** Experience**:

- 1 year to less than 2 years
- ** Health benefits**:

- Dental plan
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week