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Host/hostess - Weekends/ Long Weekends

2 weeks ago

Guelph, Canada Stacked Pancake & Breakfast House Full time

Stacked Pancake & Breakfast House is a growing breakfast/lunch chain that is now looking to hire dynamic, outgoing and friendly HOST/HOSTESS. You must be fun, energetic and have passion for engaging and wowing our guests.

We are hiring for the GUELPH Location:
What we offer:

- opportunities for growth and development
- opportunity for benefits
- executive hours (7AM-3PM operation)
- part of a unique/fast growing brand.

**DUTIES & RESPONSIBILITIES**:

- Create a positive guest experience that begins with a friendly greeting and warm smile
- Accurately take reservations that optimize each service period
- Efficiently maintain and organize restaurant by managing guest flow, maximizing seating capacity and communicating all special requirements to both BOH and FOH
- Escort guests to their table, engage them in conversation and seat them accordingly
- Recognize and acknowledge repeat guests
- Maintain knowledge of menu items, table numbers and server sections
- Assist with take-out orders and ensure orders are prepared as requested

**SKILLS & QUALIFICATIONS**:

- 2+ years’ experience in similar high-volume environment
- A positive, energetic outlook and a keen eye for detail
- Enjoys working with people and has a passion for hospitality
- Excellent organization and time management skills
- Ability to proactively anticipate guest needs and exceed expectations
- Excellent communication skills; verbal and written
- Able to work under pressure and excel in a fast-paced environment
- Understands the dynamic of a team working towards the common goal

**Job Types**: Part-time, Permanent
Part-time hours: 15 per week

**Salary**: $16.50 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Every Weekend
- Holidays
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- customer service: 1 year (preferred)
- Hostess: 1 year (required)

Work Location: In person