Site Manager

**Job Title**: Site Manager

**Location**: Ottawa, ON

**Job overview**:

- Manage a janitorial contract and ensure client satisfaction of services provided
- Contract management (Client and employee management)
- Work loading
- Staffing support
- Health and Safety
- Payroll management
- Cleaning inspection management and logs
- Ensuring day-to-day site management and overseeing all shifts at the site
- Provide staff training and supervision (WHMIS, Health and Safety, Work techniques, Company policies and procedures, Bill 168, Accessibility, etc.)
- Manage business relationship with the client
- Represent Domus Building Cleaning through professionalism, ethics and service delivery

**Key Responsibilities**:

- Manage client communication (oral and electronic) pertaining to the services delivery as per janitorial service agreement
- Manage and lead the cleaning supervisors and cleaning staff, fostering a productive and cohesive work environment. Develop schedules, procedures, provide training and perform regular inspections of the contracted services
- Manage bi - weekly payroll administration for the site with Head Office
- Ensure staffing levels are adequate and coordinate job openings and hiring with Human Resources
- Manage daily, weekly and monthly services as per janitorial service agreement
- Manage and react in a timely manner to any special/additional building services requirements as a result of management requests (periodic / extras) or building inspections (formal and informal)
- Manage the equipment and vehicle preventive / ongoing maintenance
- Manage the company Health and Safety (H & S) program at the site and ensure employee adherence to company policies and procedures and all H & S related matters
- Establish the required training to meet legislative and contractual requirements, established Standard Operating Procedures as well as Cleanroom requirements; familiarity with ISO requirements, Schedule and provide refresher training modules on a regular / as required basis
- Provide and perform onsite training to all cleaning services staff ensuring that all personnel understand their duties and adhere to sign-off of required documentation
- Perform daily and weekly building inspections that provide a means of ensuring the work that is being done meets contract specifications and provides measurable data to track results as well as personnel performance
- Manage site material and product inventory and ensure monthly order processing and product usage remains on budget
- Submit “Service Requests” identifying the location and problem of any facility deficiencies to the facilities Coordinator
- Participate in management meetings at company head office periodically
- Other duties as required through Head Office, assisting the organization as a whole

**What we offer**:

- Salary - $55,000.00 - $60,000.00 (based on experience)
- Health Benefits
- Vacation Pay - 2 weeks Annually
- Training and leadership development opportunities
- Career growth and progression opportunities

**Working Conditions**:
This role will require flexibility in shift times, as interaction with different shifts may be required. Must be able to obtain CPIC clearance.

**What You Bring**:

- Work experience or knowledge of the Building Maintenance Service industry is required.
- Demonstrated success in people management, either in a prior management role or equivalent experience
- The ability to successfully pass a reliability clearance and criminal record check
- Excellent communication skills with clients and stakeholders
- Bilingual (English/French) is an asset (but not required)
- Experience developing and fostering positive team environments
- Strong emotional intelligence and maturity
- Organized with strong follow through
- Great problem solver

HP