Spa Social Media Assistant/ Receptionist

2 weeks ago

Mississauga, Canada Itsy Bitsy Baby Spa Full time

**Key Responsibilities**:
**Customer Service & Reception**:

- Greet clients warmly and ensure a smooth check-in/check-out process.
- Maintain appointment schedules, confirm bookings, and handle cancellations or reschedules.
- Manage customer inquiries and provide excellent customer service to create a positive experience.
- Perform Cleaning/Disinfection Duties and Laundry
- Cleaning Hydrotherapy Tub, changing sheets and disinfect space

**Social Media & Content Creation**:

- Manage the spa’s social media accounts, including Instagram and TikTok.
- Create eye-catching and on-brand social media posts using **Canva**.
- Design and schedule regular content for Instagram feeds, Stories, and TikTok posts, highlighting our services, promotions, and customer experiences.

**Administrative Support**:

- Process bookings, payments, and customer information with attention to detail.
- Assist in organizing promotional events, campaigns, or seasonal offerings.
- Maintain an organized reception area and ensure all supplies and equipment are stocked and prepared.

**Skills & Qualifications**:

- **Customer Service Excellence**:

- Warm, friendly, and professional demeanor when interacting with clients.
- **Social Media Skills**:

- Proven experience managing **Instagram** and **TikTok** accounts, with a creative approach to posting.
- Proficient in **Canva** for designing graphics and promotional materials.
- Understanding of current social media trends and the ability to create engaging content that resonates with parents and families.
- **Organizational Skills**:

- Strong multitasking abilities to manage reception duties and marketing tasks.

**Job Types**: Full-time, Part-time

Pay: From $17.20 per hour

**Benefits**:

- On-site parking

Application question(s):
Do you have experience creating social media posts using Canva?
Yes
No

How many years of experience do you have managing Instagram accounts for a business?
0-1 years
1-2 years
3+ years

Have you ever created Instagram posts (e.g., photos, Reels, Stories) for business purposes?
Yes
No

How many years of experience do you have managing TikTok accounts for a business or brand?
0-1 years
1-2 years
3+ years

How many years of experience do you have managing Facebook business pages?
0-1 years
1-2 years
3+ years

Have you ever created Facebook posts (e.g., images, event promotions) for a business?
Yes
No

**Education**:

- Secondary School (preferred)

Work Location: In person

Expected start date: 2025-09-12

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