Change Management Consultant

**_All Manitoba Liquor & Lotteries employees may apply. _**_Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply. _**

**_If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs._**

**Job Purpose**:
The Change Management Consultant plays a key role in ensuring change initiatives within Manitoba Liquor & Lotteries (MBLL) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change - including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance and foster strong relationships and trust with stakeholders to ensure all change requirements are met.

The Change Management Consultant will work to drive faster adoption, higher ultimate utilization, and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI, and the achievement of results and outcomes.

**Responsibilities**:

- Oversee, develop, and execute change management plans that maximize employee adoption and usage for strategic initiatives.
- Maintain change management methodology and consistency when implementing change initiatives, including all forms and templates.
- Manage the day-to-day implementation and transition plans of organizational change initiatives.
- Coach and support senior business leaders and executives on their role as a change sponsor.
- Perform stakeholder analyses and change readiness/impact assessments, evaluate results and present findings and plans to mitigate identified risks.
- Identify potential change resistance and propose/execute mitigation tactics.
- Lead the development of a communications framework, strategy, and operating rhythm for communicating with all internal stakeholders including, but not limited to, executive staff, senior management, project teams, business unit partners, and employees.
- Develop and create a role-based enablement plan for training appropriate internal stakeholders.
- Assess and evaluate affected management/employees, and present findings on any training required as a result of change.
- Define and measure success metrics and monitor change progress.
- Work with all areas of Human Resources and Corporate Communications in the development of change management activities including training programs to support implementation of major initiatives.
- Work with project teams on major initiatives to integrate change management activities into the overall project plan, as well as to understand project scope, structure, timelines, and deliverables.
- Work with business leaders and stakeholders (e.g. project and program managers) to identify OCM support needs and integrate change management concepts and deliverables within project planning and implementation.
- Create and conduct coaching and in-person/virtual training sessions, for various audiences, including customer management and leadership.
- Identify additional resources required to successfully implement the change management plan.
- Facilitate the development and integration of change management tools, templates, and methodologies to support current and ongoing initiatives.
- Act as an advocate of change management and specific initiatives.
- Understand and identify the need for business process improvement within change initiatives.
- Work with external consultants on change initiatives when required.
- Lead the development and implementation of transitional and communication activities that will support the change recipients’ adoption of any new environment changes and initiatives.
- Develop and create timelines and written communications to program/project stakeholders, end users, and other program/project participants.
- Facilitate guided change conversations with key change recipients including executive, managers, and employees.
- Support communication efforts of projects.
- Prepare and support presentations related to change management or related topics, as required.
- Champion the need for change (business drivers), vision, and benefits, and communicate these to all affected departments and staff.
- Be an active and visible coach to executive leaders who are change sponsors.
- Participate and facilitate internal change management training sessions.
- Other related duties as assigned.

**Primary Qualifications**:

- Diploma or degree in Business Administration, Human Resources, or a related field.
- Completion of Prosci certification in change management,