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Csr (Customer Service Representative)

3 weeks ago

Mississauga, Canada Prismaflex Inc Full time

Job description

Prismaflex Inc. is a large format print company that is looking for an energetic and detailed oriented person to work in our CSR department. They will report to Operations and will work closely with Production. This is a very fast paced company where being able to multitask is a prerequisite.

Experience in the print industry would be a plus but not mandatory

**Skills Required**:

- Good communication skills - verbal and written, with **exceptional computer skills**:

- Must be able to work with clients at all levels
- Focused and results oriented
- Must work well with others and independently
- **Attention to detail **and accuracy, and able to multi task and meet deadlines

**Overview of Duties**:

- Receives, processes, and verifies the accuracy of orders from customers utilizing the organization’s internal systems and customer purchase orders and update any changes in customer orders to appropriate departments.
- Answer calls for the Company and forward to appropriate personnel; attend to customer inquiries as required
- Responsible for notifying administration of any required updates of customer records on the organization’s internal database.
- Tracking your customer's jobs through production, from order entry to shipping
- Provide back-up support to other group members in the performance of job duties as required.
- Performs other related duties as assigned by management

**Salary**: From $35,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 2 years (preferred)