Bistro & Banquets Attendant with Staff Accommodation

4 days ago

Fernie, Canada Park Place Lodge Full time

_Full-Time | Park Place Lodge - Fernie, BC_

The Park Place Lodge is looking for a **self-motivated, enthusiastic, and service-oriented individual** to join our team as a **Bistro & Banquets Attendant** in The Bistro Restaurant. This role offers a consistent weekday schedule**:Monday-Friday, 6:00 am - 12:00 pm**, with occasional extended shifts until 2:00 pm for banquet functions.

**What We’re Looking For**
- An excellent communicator with an outgoing personality
- Highly organized and able to take initiative
- Reliable, dependable, and punctual
- Professional in appearance and conduct

**Key Responsibilities**
- Prepare the Bistro for breakfast service
- Greet, seat, and engage guests in a welcoming manner
- Take food and beverage orders, addressing dietary requests and questions
- Coordinate seamlessly with the Back of House team
- Set up, deliver, clear, and reset tables efficiently
- Carry out end-of-service cleaning and closing routines
- Oversee or assist with the setup and cleanup of function spaces for events
- Serve at banquets and special functions
- Support the Bistro Manager with daily operations
- Upsell menu items and services to maximize revenue
- Handle guest requests and resolve complaints with professionalism, including authorizing compensation when necessary
- Maintain high service standards throughout all guest interactions

**Qualifications**:

- Minimum **1 years of experience** in the Food & Beverage industry
- At least **6 months of experience** in the Hotel/Accommodation industry
- Valid Work permit
- BC Serving It Right Certificate
- Availability to work **weekdays, weekends, and holidays** based on business needs

Pay: From $18.50 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Ability to commute/relocate:

- Fernie, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (required)

Licence/Certification:

- BC Serving It Right Certificate (preferred)

Work Location: In person

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