Inside Sales

1 week ago

Burnaby, Canada Universal Douglas Full time

_Universal Douglas engineers, manufactures, and distributes a full line of lighting control products from basic components (occupancy sensors, daylight sensors, switches) to pre-assembled systems (Networked relay panels, wireless mesh networks). Our products and systems are installed in thousands of buildings, hospitals, schools, and sporting stadiums across North America and we have come to be known for our reliable products and years of tremendous service._

Universal Douglas is seeking a passionate, personable, and hard-working individual to join its **Inside Sales Team** in the role of **System Quotations Specialist**. Your main focus will be to review building electrical plans and specifications to determine the electronic components required to meet the lighting controls needs of the building.

The Lighting Controls Industry is a fast-paced environment facing an exciting time with the introduction of LED lighting components paired with wireless controls in the commercial space.

This position is responsible for responding in a timely manner to:

- Incoming Quote Requests (New and Revisions)
- Application Assistance
- Outside Sales and Representative Support
**Functions**
Additional responsibilities will include but not be limited to the following:

- Represent Douglas Lighting Controls in a positive and professional manner to our sales agents
- Develop a thorough understanding of our product lines
- Review project plans and specifications
- Design and price control packages to meet project requirements
- Work cross functionally with internal teams to deliver customer satisfaction on all assigned projects
- Use computer software to design quotation packages
- Assume the lead role on assigned projects - Requires independent contact with our agency representatives, as well as contractors, engineers and distributors
- Ensure coordination and effective communication on projects
- Identify areas of improvement in the company and assist in creating and implementing solutions
- Participate in team meetings and engage in process improvements and other assigned action items

**Personal Skills**
- Self-Directed
- Problem solving / Critical thinking
- Team oriented
- Customer focused
- Excellent interpersonal skills
- Curious and eager to learn
- Decision making
- Job task planning, organizing and prioritization
- French language skills are an asset
**Technical Skills and Special Requirements/Licensing**:

- Electrical plan reading and interpretation
- Basic understanding of electrical systems in commercial structures
- Proficient using standard computer software - MS Office
- Working knowledge of Bluebeam and/or Salesforce software would be an asset
- Knowledgeable in NEC Standards, California Title 24, and IEEE/IES/API Standards are not required, but highly desired
**Education/Experience**:

- Basic electrical knowledge and understanding of low voltage controls
- Electrical Technologist Diploma or certified electrician would be an asset
- Knowledge of lighting controls, obtained through a combination of experience and continuing education would be preferred
- 2-5 years experience working in a similar role in a manufacturing company, distributor or sales agency would be preferred
**Work Environment/Travel**:

- Workplace is a mixture at our Burnaby office and from home, but may include customer site visits for training purposes

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift

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