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Parts Specialist

2 weeks ago

Nepean, Canada B & T MacFarlane Full time

**Parts Person/Specialist**

Company: Welcome to B& T MacFarlane, a Premier dealership of the Kubota Brand, family owned and operated since 1957. We are passionate about the customers we serve and support, from contractors to small business owners, estate owners, and hobby farmers in Ottawa and the Surrounding Market Area. We are a team of 40+ who deliver on quality, efficiency, and teamwork, and we take pride in always going above and beyond the call of duty for our customers.

**Essential Physical Requirements**:

- The ability to lift 50 pounds regularly
- The ability to occasionally stoop, kneel, or crouch
- The ability to use step stools and ladders to reach high shelving items
- The ability to move safely over uneven terrain or in confined spaces
- The ability to see and respond to dangerous situations
- The ability to wear personal protective gear correctly

**Responsibilities**:

- Greets customers in a friendly and timely manner, solicits feedback as needed to improve service
- Sells outdoor power equipment parts to customers walking or calling into the store
- Fills parts requests for the service technicians
- Participates in rolling inventory checks
- Follows all company and vendor policies and procedures

**Daily Duties**:

- Begin each workday with a positive attitude while contributing to the team in the parts department and across other departments
- Ascertains make, year, and type of part needed
- Reads catalogue or computer for replacement part stock number and price
- Fills customer orders from stock and receives and fills telephone orders for parts
- Prepares sales slip or sales contract
- Receive payment, make the proper change, and wrap or bag merchandise for the customer
- Completes End of Day Report and procedures
- Advises customer on substitution or modification of part when replacement is not available
- Examines returned part to determine if defective and exchanges part of refunds money
- Alerts the Parts Manager when stock is running low
- Marks and stores parts in the stockroom according to the prearranged system
- Takes inventory of stock, brochures, bulletins, manuals, and publications and present an accurate count to the Parts Manager
- Advise the Parts Manager of trends in parts usage
- Manage aging inventory
- Keep the parts area clean and tidy
- Meet with the Parts and Service Managers to discuss improvements, goals, and objectives

**Qualifications**:

- Minimum of 2 years working in a similar position within the heavy equipment or agriculture industry (an asset)
- WHMIS, JHSC, AODA, training (an asset) or the willingness to participate in training initiatives
- Knowledge of the Kubota line up of products (an asset)
- Bilingualism (an asset)

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

**Compensation**:
The compensation package for this position includes a starting rate of $20 per hour, the hourly rate will be determined based upon knowledge, skills, education, and experience. After a three-month probationary period, employees will have access to a comprehensive benefits plan that includes life insurance. All necessary PPE will be provided (excluding steel toes)

The hours of work for this role are Monday to Friday 7:30-5:00 pm at our 45 Slack Road Location. Onsite parking is available.

**Salary**: From $20.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person