Vendor Sales Specialist

At Rogers, the entrepreneurial spirit is part of our DNA. Our Rogers Business teams help foster and grow the Canadian economy by supporting businesses of all sizes. From small to large-scale enterprises, our teams help deliver innovative technology, network services, and a suite of solutions to help them succeed. We offer Canada’s largest and most reliable 5G network for our customers and are proud leaders in wireless private networking and IoT We continuously expand and evolve our networks, invest in new technology capabilities, and invest in our people to serve our business customers and their communities.

Come play a key role in driving the future of business innovation in Canada. We are looking for team members with a passion for delivering industry-leading value to customers and supporting businesses in the communities where we live and work.

Are you up for the challenge? If so, consider the following opportunity:
The Vendor Sales Specialist is responsible for working with our outbound calling teams to support their sales & upselling in wireless and cable. The Vendor Sales Specialist will be an overall mentor to our outbound calling teams.

**What you'll be doing**:

- Delivers market-leading pre/post sales support to outbound calling team
- Provides telephone support & coaching for our tele-sales agents
- Provide proactive coaching and best practices for selling activity
- Interfaces/liaises with other departments and partners to improve & create sales processes
- Monitors results and takes actions to help outbound teams meet their key performance indicators
- Implement the strategy and deliver the necessary actions to help the outbound sales team achieve annual sales targets
- Accountability for successful delivery of all activities supporting outbound calling sales teams
- Enable outbound calling teams with the tools and communications required to effectively articulate our solutions offerings and close deals with ease and confidence
- Collaborate with key stakeholders and partners to deliver strategic sales programs, sales tactics, incentives, marketing initiatives, help close training gaps and achieve performance targets
- Recommend and collaborate to operationalize sales processes for outbound calling teams

**What you bring**:

- A minimum of two years experience as a Customer Service Consultant
- Meeting or exceeding all current job performance standards including attendance and punctuality
- Previous experience within a B2B environment preferably in a Telecommunications environment
- Excellent time management and prioritization skills including the ability to multi-task high level of attention to detail and excellent follow-up skills
- Post-Secondary education in a related field would be considered an asset Account or relationship management experience dealing with large corporations is an asset

**Skills**:

- Proven advanced problem-solving and decision-making skills. Able to identify, communicate and escalate potential business issues or challenges quickly and independently
- Excellent knowledge of Vision21, SGI. Salesforce experience an asset
- Computer skills proficient in Microsoft Outlook and Microsoft Excel Advanced business writing specifically for B2B communication
- Excellent communication skills and business acumen, able to communicate well with Telecom Administrators and sales partners
- Proven ability to demonstrate compassion and empathy

Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (824), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Sales & New Business Development
Requisition ID: 282003

Together, we'll make more possible, and these six shared values guide and define our work:

- Our people are at the heart of our success
- Our customers come first. They inspire everything we do
- We do what’s right, each and every day
- We believe in the power of new ideas
- We work as one team, with one vision
- We give back to our communities and protect our environment

Posting Notes: Sales & Marketing