Medical Office Assistant/patient Care Coordinator

3 days ago

Oakville, Canada Triangle Physiotherapy Oakville Full time

Triangle Physiotherapy has 8 locations in the GTA with excellent reputations in the communities they are located in. Our goal is to provide our clients with the best rehabilitation services partnered with superior customer service.

Meeting the needs of our patients is where our jobs begin and end We are always looking for ways not only to meet our patient's expectations but to exceed them.

We looking for a mature, dynamic, friendly and detailed oriented individual to work in a fast paced environment.

**Duties include (not limited to)**:

- Checking in and checking out patients
- Booking appointments over the phone and in-clinic
- Reactivating past patients over the phone
- Providing administrative support to the practitioners to ensure a smooth functioning of the clinic
- Laundry, keeping clinic neat and tidy, inventory management
- Disinfecting frequently touched surfaces as per COVID-19 protocols
- Billing to third party providers, WSIB & Auto Insurance
- Accounts receivable & collections
- Keeping track of all approvals and denials of treatment plans submitted for clients.
- Tracking patient benefit coverage
- Working to ensure an overall 5-Star customer experience for the patient.

**Requirements**:
**One or more of the following is required**:

- Experience in a Physiotherapy clinic, Chiropractic clinic or dental clinic
- Inbound or outbound telephone sales experience
- Experience in a retail sales environment

Other requirements:

- Able to provide highest quality customer service to our patients.
- Well-groomed & presentable personality.
- Excellent phone manners & outstanding people skills.
- Responsible, well organized and able to work under pressure as well as multi-task.
- Ability to think on your feet, problem-solve in unexpected situations
- Fast Learner and Hard working
- Proficient on the computer.
- Able to handle and schedule a high volume of patients per day while retaining the ability to make sure patients follow their treatment plan visit frequencies.
- Positive attitude toward performance improvement and quality management initiatives as well as understanding and interpreting metrics.
- Ability to work 2-3 evening shifts a week and alternate Saturdays

**We offer**:

- Extensive & ongoing training to prepare you for success in this role
- An amazing team to work with
- Health and Dental benefits
- Company sponsored team dinners and outings
- A culture that supports learning and personal and professional growth
- Competitive pay with the opportunity to make bonuses

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-25 per week

**Salary**: $16.50-$17.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Evening shift
- Weekend availability

Ability to commute/relocate:

- Oakville, ON: reliably commute or plan to relocate before starting work (preferred)

  • Medical Office Assistant

    7 days ago

    Oakville, Canada Lakeshore Medical Group Full time

    **Job Summary** **Responsibilities** - Greet patients and visitors in a friendly and professional manner. - Manage multi-line phone systems to handle incoming calls, schedule appointments, and address inquiries. - Maintain patient records by accurately entering information into electronic medical records (EMR) systems such as Telus PSS. - Assist with...

  • Medical Office Assistant/Phlebotomist

    1 week ago

    Oakville, Ontario, Canada Danton Medical Centers Full time $45,000 - $65,000 per year

    OverviewWe are currently inviting applications for a Medical Office Assistant / Phlebotomist to join our dedicated healthcare team. This role combines both administrative and clinical responsibilities to support the daily operations of our medical practice and ensure an exceptional patient experience. The ideal candidate will be compassionate, organized, and...

  • Medical Office Assistant @ Lakeshore, Oakville, On

    3 days ago

    Oakville, Canada Medical Office Clinic Full time

    We are looking for Medical Office Administrator (MOA)/Lab Tech for a Full-Time Position. Job Expectations: - We are looking for a motivated, energetic, professional individual with strong medical knowledge and excellent interpersonal skills. - Processing referrals and faxes - Organizing charts and reports - Booking appointments - Checking in patients -...

  • Medical Office Assistant/clinical Assistant

    3 days ago

    Oakville, Canada HealthSense Medical Full time

    **About HealthSense**: HealthSense Medical is a primary care physician practice (7 practitioners) located in Oakville, Ontario. We offer family practice, and travel medicine services. Our approach is compassionate, personalized health care, with a focus on prevention. **Main Purpose of the Job**: To support the clinical care of patients by measuring and...

  • Medical Office Assistant

    2 weeks ago

    Oakville, Canada Rejuvenation Medical Group Full time

    Welcome to Rejuvenation! Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic...

  • Medical Office Assistant

    7 days ago

    Oakville, Canada HealthSense Medical Full time

    Duties - scheduling and confirming medical appointments with patients - entering and formatting electronically based medical reports and correspondence - helping patients complete documents and medical history forms - maintaining confidential medical history files - preparing agendas for meetings and possibly taking minutes of meetings - ordering supplies...

  • Patient Care Coordinator

    1 week ago

    Oakville, Canada GraceMed Full time

    At GraceMed our people make us even better, which is why we want you to be a part of our fast-growing organization. GraceMed recognizes that having a great team is the key to success, so we attract and retain the right people with an employee experience that focuses on building trust, embracing change, and achieving our goals together. We are looking for an...

  • Patient Care Coordinator

    5 days ago

    Oakville, Canada GraceMed Full time

    **Patient Partnerships, One Coordinator at a Time: Join Our Team! IHH Oakville**is looking for a **Patient Care Coordinator** to join our team! **The Institute for Hormonal Health (IHH)** is the leading integrative medical clinic in Canada specializing in the treatment of health issues that are hormonal in origin. The Institute utilizes state-of-the-art...

  • Patient Care Coordinator

    2 weeks ago

    Oakville, Canada GraceMed Full time

    **Patient Partnerships, One Coordinator at a Time: Join Our Team! IHH Oakville **is looking for a **Patient Care Coordinator** to join our team!**The Institute for Hormonal Health (IHH)** is the leading integrative medical clinic in Canada specializing in the treatment of health issues that are hormonal in origin. The Institute utilizes state-of-the-art...

  • Medical Office Manager

    2 weeks ago

    Oakville, Canada HealthSense Medical Full time

    Health Sense Medical is **seeking an enthusiastic Clinic Manager to join our team!** **Job Responsibilites**: - Nursing(50-75%)_ - Administer vaccines for patients of all ages (Birth & up)_ - Administer oxygen when directed by a Doctor_ - Perform wound care as needed_ - Check expiry dates of medications (samples) and fridge contents (vaccines)_ - Ensure...