Csr (Customer Service Representative)

5 days ago

Nepean, Canada Myers Barrhaven CARSTAR Full time

**Title: Customer Service Representative**

**Location: Myers Barrhaven CARSTAR**

**Salary: $40,000 to $50,000**

**About Myers**

Myers Automotive Group is all about Ottawa. The people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils and volunteer with you to make good things happen. We sponsor teams and charity events. We are the community we serve.

We stand behind a solid reputation that we built the “hard way”: By attracting the best staff and the best customers, from one generation after another. From founder to Hank Mews in 1975, and then to his sons Harry and Rob in 2003, each leader of Myers Automotive Group has unwaveringly committed to Ottawa. This dedication fueled Myers' growth to a robust enterprise with 16 dealerships and 3 CARSTAR collision centres, employing nearly 1,000 staff.

Come join our team

**What you will do**:

- Provide accurate documentation on all vehicle repairs to customers.
- Phone Reception.
- Customer follow-up activities.

**For this role, come equipped with**:

- The ability to work as part of a team and multi-task.
- A strong work ethic and responsibility.
- Experience in the field of work.
- Care for the customer's experience.
- Dedication to being the face of the dealership.
- A happy, confident, approachable, and customer-centric attitude.
- Collision experience is an asset but not required.
- Mitchell experience is an asset but not required.

**Please note**: In addition to the base salary, Myers proudly offers its employees a comprehensive and competitive total rewards package that features:

- Bonus incentive plans (where applicable)
- Career mobility
- Flexible benefits
- Paid leaves
- Commission package (where applicable),
- Good work/life balance
- Robust health & well-being initiatives
- On-going training.

Pay: $40,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Nepean, ON K2J 6H8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
- Dealership: 1 year (preferred)

Work Location: In person

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