Dental Office Manager

3 days ago

Drayton Valley, Canada Timber Dental Full time

Are you ready to lead with passion and purpose? Join our dental family as an Office Manager and leave a lasting impression on our patients and team. As an independent leader, you'll have the opportunity to **shape our practice's culture** while making a **positive impact on the lives of those we serve**.

Timber Dental is a privately owned, non-corporate clinic looking for an amazing team lead to join us in a full-time capacity. This position is ideal for admins or RDAs looking to grow into a management role (no management experience is required). We offer mentorship and plenty of support

**OPERATIONS MANAGER (Office Manager) RESPONSIBILITIES**:

- **Administrative Management**:

- Maximizing profitability through efficient operation while still maintaining our Mission Statement
- Supervise and coordinate the day-to-day operations of the dental office
- Implement office policies and procedures to ensure efficiency and compliance with regulations.
- Manage office budgets, expenses, and financial transactions to identify where to save money.
- Liaison for dental supply reps
- KPI update and analysis
- Supply the Director of Operations with monthly reports
- **Staff Management**:

- Recruit, train, and supervise dentists, administrative staff, dental assistants, and receptionists.
- Schedule staff shifts, assignments, and vacations to ensure adequate coverage.
- Point of contact for requested time off (sick and vacation)
- Host team meetings and plan team events
- **Patient Relations**:

- Handle patient complaints and concerns promptly and professionally.
- Ensure a welcoming and comfortable environment for patients in the waiting area and throughout their visit.
- Community initiatives
- **Record Keeping and Compliance**:

- Ensure compliance with healthcare regulations, including HIA
- Monitor and update office protocols to reflect changes in regulations or best practices.
- **Inventory and Supplies Management**:

- Coordinate ordering and restocking of supplies to ensure smooth operations
- Manage relationships with vendors and negotiate contracts for supplies and services.
- **Technology Management**:

- Train staff on the use of software and other office technology.
- Stay informed about advancements in dental technology and recommend upgrades or improvements as needed.
- IT liaison
- **Human Resources Management**:

- Lead the team effectively through strong communication, creativity and positivity
- Scheduling department, month-end, and 1-on-1 meetings
- Send and analyze team engagement surveys
- Resource for the team to discuss ideas or problems
- Conduct performance evaluations and provide feedback and coaching to staff members.
- Payroll
- Hiring and recruiting new team members

**Experience**:

- Dental experience required (admin or clinical)
- Excellent organizational and multitasking skills
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Exceptional communication and interpersonal skills

We offer competitive compensation based on experience. Abundant training and support will be supplied.

**If you are looking to take your dental career to the next level, Timber Dental is the place to do it**

Pay: $30.00-$40.00 per hour

Application question(s):

- Have you worked in a dental office or have dental experience (either admin or clinical)?

Work Location: In person

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