Foh Manager

3 days ago

Toronto, Canada Odd Seoul Full time

Responsible for leading a pre-shift meeting to go through the daily or nightly expectations for the staff that are about to clock in. Cover any updates, features, or information to be handed over
- Responsible for helping the restaurant meet service, sales, and profit objectives throughout the shift
- Ensuring a positive guest experience throughout the shift while resolving any customer issues or complaints
- Ensuring that guests have a positive and memorable experience each time they visit
- Ensuring proper compliance with cash control procedures, and performing related accounting and administrative reports as required
- The Floor Manager may serve in any capacity within the restaurant as needed due to associate absence and perform related duties and assignments as required
- Motivating the team throughout the shift
- Providing coaching and feedback for the FOH and BOH staff
- Touching each table and ensuring every guest is enjoying their time with us
- Ensuring the venue is always on brand with the music, lighting, and atmosphere
- Have open communication with the entire team including the partners
- Hold the team accountable for their duties required of them and ensure teamwork is at the forefront
- Manage Daily Operations and POS functions
- Inspect opening and closing responsibilities of staff by signing off in accordance with daily checklists
- Enforce company policies and procedures with cash handling & reconciliation - balance tills, provide due-backs
- Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
- Self-motivated with a high degree of integrity, honesty, and ethics; Self-starter, flexible, and able to workindependently
- Good communication skills for dealing with diverse staff.

**Salary**: $22.00-$25.00 per hour

Expected hours: 35 - 48 per week

**Benefits**:

- Discounted or free food

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Toronto, ON M6J 2Z4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Hospitality: 3 years (preferred)

Work Location: In person

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