Data & Reporting Analyst

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**The Opportunity**

**Responsibilities**
- Data Reporting: Perform ad hoc analysis and communicate results to stakeholders in a clear and effective manner. Key areas of focus include product and customer segmentation, as well as analytics to support assumptions in business cases
- Performance dashboards: Maintain and enhance Bank performance dashboards to provide insight and inform decisions on the product portfolio as well as measure the success of strategic promotions and cross sell initiatives
- Competitive reporting: Perform ad hoc competitive analysis and reporting on industry trends, market share as well as specific product and marketing initiatives
- Liase with other areas in Canadian Division to leverage customer data and segmentation initiatives and best practice

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Post-secondary education in an analytical or quantitative discipline (e.g. Math, CS, Engineering, Economics).
- Experience in an analytical environment manipulating large amounts of data (e.g. Data Analyst, Business/Operations Analyst or Statistician), preferably within a financial institution.
- Business Intelligence experience, including the generation of analytical reports for internal or external customers.
- Demonstrated ability to communicate complex problems in a clear and concise manner to senior colleagues.
- Advanced level Excel (Pivot Tables, VBA Macros)
- Intermediate level SQL (Joins, Aggregate Functions, Sub Queries)

**Nice to Haves**:

- Familiarity with computer programming concepts and database architecture
- Previous experience in consumer goods and/or product and marketing organization
- Experience with statistical software such as SAS, Python, Matlab, or R
- Experience with Power BI
- Experience with Salesforce

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- **Values-first culture**:We lead with our Values every day and bring them to life together.
- **Boundless opportunity**:We create opportunities to learn and grow at every stage of your career.
- **Continuous innovation**: We invite you to help redefine the future of financial services.
- **Delivering the promise of Diversity, Equity and Inclusion**:We foster an inclusive workplace where everyone thrives.
- **Championing Corporate Citizenship**:We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer