IT Support Technician

2 weeks ago

Saskatoon, Canada Q-Line Trucking Ltd Full time

**Summary**

**The IT Support Technician will be responsible for the maintenance and improvement of all IT related operations within the company, both locally and remotely. The role will primarily focus on maintaining technologies, IT equipment and hardware in the most efficient manner. Other duties include providing support for multiple software systems such as Windows 10 and Office 365 suite and other in-house programs. This role requires a continuous improvement mindset, problem solving skills, excellent communication skills and an ability to influence and build relationships with multiple stakeholders.**

**KEY RESPONSIBILITIES & ACCOUNTABILITIES**
- Install, configure, and maintain system hardware and software throughout company
- Assess, diagnose, and resolve IT system and equipment performance issues
- Create and manage service requests and incidents from staff through the online ticketing system
- Troubleshoot and resolve IT issues via phone, remotely, and in-person
- Provide technical guidance, support, and training to staff
- Oversee the performance of LANs, WANs, Internet, and other network segments
- Repair printers, laptops, desktops and other PC hardware equipment
- Conduct onsite training for clients as required
- Assist with on-going employee desk position changes, additions and changes to computer requirements
- Identify and suggest possible improvements to current procedures
- Creating technical SOPs and troubleshooting guides
- Create user accounts, resetting passwords adding and removing computers from the Active Directory
- Cell phone distribution to employees and provide ongoing support
- Monitor systems to identify potential errors and areas for improvement
- Provide satellite office support to multiple locations
- Assist with other IT related duties as assigned.

**DESIRED EDUCATION & EXPERIENCE QUALIFICATIONS**
- High School Diploma or GED required
- Post-secondary education in Technology or equivalent work experience
- Strong technical aptitude and hands-on experience
- Basic understanding of Windows servers and networking
- Knowledge and understanding of Office 365 management, Exchange Online, and Microsoft Active Directory
- Ability to diagnose and troubleshoot advanced day-to-day computer technical issues
- Excellent communication skills required as this is a user-facing role
- Multi-tasking capabilities with shifting priority levels
- Must be available to work some evenings and weekends as deemed necessary
- Ability to travel out-of-province to other office locations occasionally
- Constant and continuous learning and training abilities
- Knowledge of and proficient in all Microsoft programs, such as Word, Excel, Powerpoint, etc.
- Ability to generate, use, and understand formulas, charts, and graphs.
- Excellent problem-solving skills required, with the ability to “think outside the box” as needed.

**Salary**: $50,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to Commute:

- Saskatoon, SK (required)

Work Location: In person

  • IT Support Technician

    5 days ago

    Saskatoon, Canada DSI Underground Canada Full time

    **JOB TITLE**: _IT Support Technician_ **LOCATION**: _Saskatoon_ **JOB TYPE**: _Full time, permanent_ **APPLICATION DEADLINE**: **ABOUT THE COMPANY** DSI Underground is the leading global supplier of systems and solutions for mining and tunneling. We operate in 70 countries worldwide and we are committed to excellence in every aspect of our business. Our...

  • IT Support Technician

    3 days ago

    Saskatoon, Canada Sandbox Mutual Insurance Full time

    As a property and casualty insurance specialist for more than 100 years, Sandbox Mutual Insurance Company seeks opportunities to be the preferred insurance carrier. At Sandbox, we not only celebrate people, but we are driven by a relentless need to build personal connections resulting in exceptional customer experiences. Join a team that strives to become a...

  • Computer Support Technician

    1 week ago

    Saskatoon, Canada TickTockTech Technology Services Full time

    **TickTockTech.ca** is one of Canada’s fastest growing technology service providers. We are presently looking for full and part time Computer Support Technicians for the Saskatoon area. Full time technicians consistently earn between $3,500 to $5,000 per month depending on experience. If you would like to pursue this opportunity further, please send a...

  • Desktop Support Technician

    5 days ago

    Saskatoon, Canada Complete Technologies Full time

    Complete Technologies is looking for a Desktop Support Technician to join our team. **This Position Entails**: - Desktop setup and related projects for clients - Install, configure, and troubleshoot hardware, software, and peripherals - Installing equipment at client sites, and occasional on-site troubleshooting - Provide verbal and written technical...

  • Desktop Support Technician

    1 week ago

    Saskatoon, SK SL W, Canada Complete Technologies Full time $40,000 - $60,000 per year

    Complete Technologies is looking for a Desktop Support Technician to join our team.A Desktop Support Technician contributes to the success of Complete Technologies by providing timely and professional support to our clients, excellent customer service and thrives working with a team. Our preferred candidate will have experience working for an MSP or within...

  • Technician, Animal Care

    2 weeks ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Technician, Animal Care & Research Support**: **Primary Purpose**: To provide lab support services to animal facilities supported by ACRS. **Nature of Work**: Reporting to the Animal Care Manager, this position performs support services to animal facilities across campus. The duties are broad in scope and are performed in accordance with standard...

  • Nail Technician

    5 days ago

    Saskatoon, Canada The Sundays Nail Studio Full time

    **✨ Nail Technician - Join Our Team at The Sundays Nail Studio! ✨** **Position**: Full-time or Part-time (to be discussed during interview) **Location**: The Sundays Nail Studio, Saskatoon **About the Role**: We’re looking for talented and passionate **Nail Technicians** to join our fun, friendly, and professional team. Whether you’re experienced...

  • Tire Technician

    1 week ago

    Saskatoon, Canada Faithfull Tirecraft Saskatoon Full time

    Faithfull Tirecraft is a locally owned automotive repair and tire service dealer in Saskatoon. Being part of the Tirecraft network means we are connected to over 220 dealers across Canada. We are seeking a full-time Tire and Lube Technician that is an enthusiastic and motivated person to join our team. As a Tire and Lube Service Technician, you will support...

  • Field Services Support Technician

    7 days ago

    Saskatoon, Canada Saskatoon Housing Authority Full time

    Field Service Technician We are seeking energetic individuals to join the Saskatoon Housing Authority team. If you enjoy working in a non-routine work environment, take pride in providing a high level of customer service, janitorial care/maintenance repair please consider this opportunity. DUTIES & RESPONSIBILITIES - perform & coordinate janitorial duties...

  • Accounting Technician

    2 weeks ago

    Saskatoon, Canada FIRST NATIONS BANK OF CANADA Full time

    **First in Creating Opportunities** **Accounting Technician** **The Company**: **Location**: We are looking for a qualified and experienced Accounting Technician to be based in our head office in Saskatoon, Saskatchewan on a Monday through Friday work week. **The Challenge**: Reporting to the Controller, the Accounting Technician will be accountable for a...