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Deskside Support Technician

3 weeks ago


Saskatoon, Canada RedArx Cyber Group Full time

REDARX Cyber Group is looking for a **Deskside Support Technician** who thrives in a high-energy, client-focused environment. If you're passionate about solving problems, love working hands-on with technology, and want to grow your career in IT, we want to hear from you.

**What You'll Do**

  • Provide on-site and remote support for end-users (hardware, software, mobile devices)
  • Troubleshoot desktops, laptops, printers, and peripherals
  • Set up new workstations and deploy software
  • Document work performed in a ticketing system
  • Assist with basic networking and server-related tasks (with support from Tier 2/3)

**What You Bring**

  • 1-3 years of IT support experience (MSP experience is a big plus)
  • Solid knowledge of Windows 10/11, Office 365, and basic networking
  • Customer-first mindset with strong communication skills
  • Valid driver’s license and ability to travel to client sites as needed
  • Certifications like CompTIA A+, Network+, or Microsoft Fundamentals are a bonus

**What We Offer**

  • Health benefits and paid training
  • Opportunities for rapid growth into Tier 2 and beyond
  • Work with a team that values mentorship, security, and doing IT right

**Location**: Saskatoon, SK

**Full-time | Monday-Friday**

Expected hours: 80 per week

Additional pay

  • Bonus pay
  • Commission pay
  • Overtime pay

**Benefits**

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • Vision care

Flexible language requirement

  • French not required

Schedule

  • Monday to Friday

Work Location: In person