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Assistant Department Manager

3 weeks ago

Pickering, Canada Pacific Fresh Food Full time

**Company Overview**
Pacific Fresh Food Market is a multicultural supermarket chain serving the Greater Toronto Area. We are committed to offering high-quality produce, meats, seafood, and international grocery items in a clean, friendly, and customer-focused environment. With a strong emphasis on freshness, value, and service, Pacific Fresh is proud to be a trusted shopping destination for diverse communities.

**Position Summary**

The **Deli Supervisor** will oversee the day-to-day operations of the deli section in the supermarket, ensuring fresh product quality, team coordination, food safety compliance, and outstanding customer service.
This position requires 3-5 years of deli supermarket experience, with strong leadership, multitasking, and customer-focused skills in a high-volume environment.

**Key Responsibilities**

**Deli Operations**
- Supervise daily operations of the deli section including hot foods, cold cuts, salads, and prepared items
- Ensure freshness, proper product rotation, food labeling, and visual merchandising
- Monitor stock levels, inventory, ordering, and waste reduction

**Staff Management**
- Train, schedule, and supervise deli team members
- Support team development, work assignments, and productivity
- Ensure compliance with hygiene, food safety, and store procedures

**Sales & Customer Service**
- Maintain high standards of customer service and respond to requests professionally
- Handle special orders, catering trays, and in-store promotions
- Help drive deli section sales and meet performance targets

**Operational Support**
- Conduct temperature checks, food safety audits, and cleanliness inspections
- Monitor and report equipment maintenance or repair needs
- Assist with inventory counts, vendor communication, and receiving stock

**Qualifications**
- 3-5 years of experience in deli supermarket operations
- Strong understanding of food safety, inventory management, and team supervision
- Fluent in English communication
- Responsible, organized, and capable of working under pressure
- Able to work flexible hours including weekends and holidays (6 days/week, 8-12 hours/day)

**Job Types**: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: No less than 40 per week

Work Location: In person