Electronic Records

Full Time Employment Opportunity Competition #MLL209/22-23

Reporting to the Manager, Records & Information Compliance, the Electronic Records & CR Reporting Coordinator is responsible for providing day to day electronic records management (ERM) support to Manitoba Liquor & Lotteries (MBLL) staff for the purpose of ensuring that the Corporation remains compliant with all provincial document management legislation. The incumbent will support the Manager, Records & Information Compliance with all activities related to ERM troubleshooting, staff training & support, annual & fiscal year records destruction, establishing and managing records metadata, retention schedules, access and security controls. The incumbent will also be responsible for managing and producing various reports and dashboards for the Corporate Responsibility area, supporting MBLL’s environmental, social, and governance reporting requirements.

**Duties**:

- Maintain administrative controls to ensure confidentiality and lifecycle management of all electronic records held by the Corporation. This includes document security, access controls, user set up, classification, destruction verification, and retention schedules.
- Provide direction, guidance, and support to MBLL staff for all aspects of the Corporation’s electronic records management program.
- Monitor system performance and deliver timely resolution of incidents occurring within the electronic records management system (HPE Content Manager/Kapish/TRIM).
- Support with the disposition of electronic records in accordance with Record Authority Schedules.
- Serve as a Government Records Officer on behalf of the Corporation.
- Serve as an electronic records backup to the Manager, Records & Information Compliance as required.
- Partner with Information Technology Services to ensure that technical issues related to the electronic records management software are resolved satisfactorily.
- Provide training, customer service, and troubleshooting to end users (staff) of electronic records management systems.
- Track and report on all customer service and troubleshooting interactions with end users. Use the collected data to identify trends or system performance issues.
- Perform quality assurance inspections and reviews of electronic records inventory to ensure that metadata associated with electronic records is accurate (e.g. create dates, numbering, indexing).
- Create and monitor workflows to ensure that they are progressing as needed.
- Design and administer system output reporting.
- Participate in the configuration and testing activities for electronic records management software on an as required basis.
- Perform various reporting functions within the Corporate Responsibility area throughout the year to support the Corporation’s environmental, social, and governance reporting requirements.
- Collaborate with departments throughout the Corporation to collect data inputs for government related compliance reporting. This includes but is not limited to provincial greenhouse gas inventory reports, and Multi Material Stewardship Manitoba annual reporting.
- Contribute to the ongoing tracking and reporting of the Corporation’s carbon reduction strategy.
- Contribute to the collection of data for the Corporate Responsibility Performance Measures report and future versions of the Corporation’s ESG (environmental, social, governance) reporting.
- Contribute to the division’s quarterly performance dashboard reporting.
- This job function will require advance Microsoft Excel skills.
- Performs other duties as assigned.

Primary Qualifications:

- A bachelor’s degree in Computer Science, Arts, or Business Administration.
- A minimum of two years related experience, including applied knowledge of electronic records management software, records and information management concepts, standards and relevant legislative requirements.
- Intermediate skills in Microsoft 365 (Word, PowerPoint, Outlook, OneDrive, and Teams) with advanced knowledge of Microsoft Excel.
- Outstanding communication skills, effective people skills, strong organization and computer skills as well as demonstrated attention to detail.
- A Master’s degree in Archival Studies would be considered an asset.
- A Certified Records Manager (CRM) certificate from a 2-year certificate program, in conjunction with an applicable bachelor’s degree will be considered an asset.

Secondary Qualifications:

- Bilingual (French/English) language skills.

**Testing may form part of the screening/selection process. Employment Equity will be a factor in the recruitment process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased.

**Salary**: $27.28-$33.71
Bargaining Unit: MGEU
Location: Empress

We thank all interested applicants, however, only those selected for interviews will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: $27.28-$33.71 per hour

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