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Manager, Residential Operations
2 weeks ago
**Summary**:Are you a results-driven property management professional who thrives in a leadership role and wants to make a meaningful impact on residential communities? We’re looking for an experienced **Manager, Residential Operations** to oversee a dynamic portfolio of residential properties, ensuring operational excellence, high tenant satisfaction, and strong financial outcomes. This is a unique opportunity to make a tangible impact—enhancing living experiences while ensuring each asset performs at its highest potential.
**What you’ll get to do**:
**Operational Leadership**:
- Manage daily site operations, inspections, and capital improvement projects; uphold high standards across all common areas and building systems.
**Tenant Relations**:
- Build lasting resident relationships by addressing concerns, ensuring service excellence, and supporting long-term retention.
**Financial Performance**:
- Oversee rent collection, budget management, variance analysis, and reporting; support leasing efforts to drive occupancy and ROI.
**Team & Vendor Oversight**:
- Lead on-site teams and external service providers to ensure timely, quality service and cost-effective operations.
**Compliance & Risk Management**:
- Ensure full regulatory compliance with applicable legislation, including the Residential Tenancies Act; maintain detailed documentation and proactively manage risk.
**Innovation & Optimization**:
- Leverage new tools, technologies, and practices to improve property performance and uncover cost-saving opportunities.
**Stakeholder Engagement**:
- Communicate regularly with leadership, provide reporting, and maintain strong relationships with internal and external stakeholders.
**Who you are**:
- Minimum 5 years of experience in residential property management, with proven leadership in a multi-site environment.
- Certificate or degree in Business Administration, Real Estate, Finance, or related field; CPM, IHM, or similar designations are an asset.
- Strong knowledge of the Residential Tenancies Act and municipal legislation.
- Proficiency in Yardi and Microsoft Office Suite.
- Demonstrated leadership, people management, and vendor coordination skills.
- Excellent communication, diplomacy, and conflict resolution abilities.
- Highly adaptable, organized, and resourceful, with a commitment to continuous improvement.
- A valid driver’s license and reliable transportation.
- Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request._
Pay: $85,000.00-$95,000.00 per year
Work Location: Hybrid remote in Burlington, ON L7R 1A7
