Student Records Coordinator

**Student Records Coordinator - Office of the Registrar - App D**
- (30879)

**Find Your Spot at Humber**
- At Humber Polytechnic, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.
- We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.
- If you are interested in working in higher education and are looking to contribute to the largest polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**:
**Position Title**: Student Records Coordinator, Retention and Enrolment

**Status**: Appendix D Contract

**Hours**:35 hours per week

**Faculty/Department**: Office of the Registrar

**Campus/Location**: North and must be comfortable working hybrid, working onsite a minimum 3 days a week.

**Salary**: Band H (Min) $36.29 (Max) $42.13

**About the **Office of the Registrar** **at Humber**:

- The Office of the Registrar supports and celebrates student success. We provide students and the campus community with support through the distribution of key information, high-quality service delivery and the maintenance of essential systems and processes. Our dedicated staff work in a myriad of areas including Admissions, Academic Records, Convocation, Contact Centre, Fees, Financial Aid, Registration & Course Scheduling, Reporting, and Student Systems at both our North and Lakeshore campuses. We are a collaborative team that welcomes innovation, upholds a culture of inclusiveness and respect, and supports wellness.

**About the **Student Records Coordinator, Retention and Enrolment **Role**:

- Reporting to the Manager, Student Records, the Student Records Coordinator, Retention & Enrolment supports the achievement of the institution’s retention and enrolment plans as defined by the Strategic Enrolment Management framework for continuing Domestic and International students.

**About you**:

- You are passionate about working at Ontario’s largest polytechnic; you thrive on improving productivity and quality that contribute to team success If this sounds like you, keep reading:
**Education**
- 3 year diploma/degree or equivalent in the following field(s) of study: Business Administration Management, Accounting, Social Sciences, Arts, Education, Public Policy, or a related field.

**Experience/Skills**:

- A minimum of three years of relevant experience is required for this position.
- Strong judgement, analytical and problems solving skills
- Superior communication skills with the ability to explain complex processes
- Thorough knowledge of Humber’s programs, policies and processes
- Recent experience in a post-secondary Records role would be an asset
- Leadership skills, along with the ability to work well independently and with others
- Ability to train and motivate a team
- Excellent organizational skills, with an ability to multi-task and meet deadlines
- Proficiency with Office365 and the ability to develop proficiency within the student information system
- Ability to work in a highly automated environment
- Excellent customer service skills and the ability to respond with tact, discretion and professionalism**What’s** in it for you?**
- An opportunity to have an impact with a post-secondary institution, poised to do great things.
- Diverse, hard-working, committed team of people who care about each other.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks and the opportunity to work within a highly supportive team.
- We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.**Equity, **Diversity** and Inclusion**
- Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.- Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.**Accommodation**
- Humber Polytechnic is committed to accommodating a