Information Access Analyst

7 days ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Under the direction of the Leader, Information Access Compliance Team (IACT), the Information Access Analyst (the Analyst) is responsible for confidential processing and managing of formal access and information sharing requests for Corporate and health records, including reviews or inquiries of the Office of the Information and Privacy Commissioner, in compliance with the Freedom of Information and Protection of Privacy Act (the Act) and VIHA policies.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a Diploma or Certification in Access and Privacy such as CAPAPA, Health Information Management or related field with evidence of continuing professional development in the area of information access and management and three (3) to five (5) years' recent progressive experience in health care with a minimum of one (1) year recent direct experience in severing health and corporate records in compliance with the Act.

**Skills And Abilities**:

- Strong assessment and problem solving skills, including ability to research, analyze, interpret and summarize issues.
- Strong customer service skills and experience in preventing and defusing aggressive situations and using initiative and judgment in directing and resolving issues with customers.
- Demonstrated ability to manage a caseload, plan, implement, organize and problem solve in a constantly changing health care environment; to work under pressure and adapt and respond to changing priorities and deadlines.
- Demonstrated organization skills and the ability to prioritize tasks and meet stringent legislated timelines.
- Demonstrated excellent interpersonal and oral and written communication skills, including ability to foster and maintain good working relationships with maturity, tact, confidentiality and discretion;
- Ability to function independently with mínimal direction and as part of a team.
- Physical ability to carry out the duties of the position.

**Job Requirements**:

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