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Director - Partnerships and Key Accounts

3 weeks ago


Toronto, Canada OTT Financial Group Full time

OTT Pay Inc. is an established, fully funded fintech company focused on delivering streamlined financial payment solutions. With a strategic focus on both acquiring and issuing business, we are developing a mobile-first platform that offers a wide range of financial services, loyalty programs, and innovative products, including credit cards, payment solutions, e-commerce, gift cards, and more. We are a results-driven, forward-thinking organization that values goal orientation and continuous improvement.

At OTT Pay, you will find abundant opportunities for professional growth, working alongside a talented and diverse team from various industries. Our collaborative and innovative environment fosters learning and development, empowering you to excel and make a tangible impact. This is a unique chance to join a company dedicated to reshaping financial solutions for the future.

We are looking for a Director - Partnerships and Key Accounts with proven experience in the payments industry to join our growing team. The Director - Partnerships and Key Accounts is responsible for revenue generation, optimization and retention (75%) and senior management participation (25%) in OTT Pay’s merchant acquiring business. This is a full-time permanent position working 100% onsite at our 1123 Leslie St Office.
- How you will contribute:_
- Upgrade and upskill business development & account management organization.
- Build, develop, and manage key account management team capable of achieving the business targets defined by the employer.
- Develop and execute exhaustive key account strategy plan.
- Develop and retain relationships for OTT Pay for the acceptance of:

- WeChat Pay, Alipay, China Union Pay (QR Code)
- Credit Card and Debit Card; and
- Other methods of payments that are provided by OTT Pay.
- Leverage existing traditional revenue generating channels utilizing existing POS and virtual POS solutions:

- WeChat Pay, Alipay, China Union Pay (QR Code)
- Payment processor revenue sharing partnerships
- POS solutions
- Secure and optimize existing Tier 1 strategic partnerships by leveraging sophisticated CRM techniques
- Marketing
- Processors / Acquirers / ISO’s
- Serve as a senior management point of escalation for matters relating to processors, key suppliers, and retention in key account business.
- Participate in senior management meetings to reinforce the existing key accounts, partners and integrate all requirements cross-functionally.
- Monitor the revenue pipeline and leads, adjusting as necessary to ensure sustainable growth.
- Actively participate in contract negotiations and closing deals with key target clients/processors.
- Transfer of payment industry knowledge and best practice sharing across all core lines of business within the corporation.
- Explore opportunities to improve internal process, procedures and services to address existing and new key accounts’ and partners’ needs and interests.
- Leverage data and Management Information System (MIS) to make informed decisions and maximize revenue generating portfolio performance.
- Socialize industry competitive intelligence and best practices in support of management’s efforts to evolve the overall corporate operating model and team strength.
- Develop account plan for key accounts.
- Perform other duties as required.
- What you bring to the table:_
- 7- 10 years’ experience in senior leadership roles in partnerships, business development, or key account management within merchant acquisition or payment solutions within the North American market; experience in a Fintech startup is an asset.
- In-depth knowledge of payment sales, including processing solutions, pricing models, and industry regulations.
- Excellent sales and negotiation skills with a proven ability to build and maintain strong relationships with both customers and strategic partners.
- Strong skills in market analysis, sales planning, and data analysis, with a track record of identifying growth opportunities and executing successful strategies.
- Proven ability to manage cross-functional teams and collaborate effectively with internal and external stakeholders through excellent communication.
- Exceptional analytical, problem-solving, and decision-making abilities.
- Ability to thrive in fast-paced, dynamic environments while working under pressure with a positive, self-driven approach.
- Proficient in office software and sales management tools.
- Excellent verbal and written English communication skills; fluency in French is an asset.
- Bachelor’s degree in Business Administration, Marketing, or a related field is required; an MBA is preferred.

What’s in it for you:

- Competitive Salary
- Opportunity to learn and grow with a supportive team
- Paid Vacation Leave
- Centrally located modern and spacious offices close to Eglinton and Leslie
- Free use of onsite gym and sports facilities, and regular company social events
- A chance to work in a dynamic, collaborative, progressive and high p