Tenant Services Coordinator

3 days ago

Moncton, Canada Ground Floor Property Management Full time

Ground Floor Property Management is a fast-growing, client-focused property management company that values relationships. We're currently looking for a welcoming and organized Tenant Services Coordinator to be the face of our office. This role is ideal for someone who thrives in a dynamic environment and is passionate about customer service and administrative support.

**Key Responsibilities**:

- Greet and assist visitors, tenants, and vendors in a professional and friendly manner.
- Answer and direct incoming calls using a multi-line phone system.
- Provide assistance to tenants by answering inquiries, taking maintenance requests, and providing general support.
- Manage the front desk area, ensuring it is tidy and welcoming at all times.
- Receive, sort, and distribute mail and packages.
- Perform general administrative duties including data entry, filing, scanning, and maintaining office supplies.
- Schedule appointments and manage meeting room calendars as needed.
- Assist other departments with clerical support as requested.

**Qualifications**:

- Bilingual (French and English) - both verbal and written communication skills are required.
- Previous experience in a receptionist or administrative role preferred.
- Strong interpersonal and customer service skills.
- Excellent organizational and time management abilities.
- Comfortable working independently and as part of a team.
- Ability to remain calm and professional in a fast-paced environment.

**What We Offer**:

- A supportive team environment
- Opportunities for growth and development
- A chance to make a meaningful impact on our tenants' and owners' experience
- Competitive compensation and benefits package

**APPLY TODAY**

Pay: $40,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Moncton, NB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- relevant industry: 2 years (required)

**Language**:

- English and French (required)

**Location**:

- Moncton, NB (preferred)

Work Location: In person

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