User Researcher

7 days ago

Toronto, Canada Study.com Full time

**What You'll Do**:

- Support the lead user researcher on executing research studies, using a variety of methods including surveys, interviews, usability testing, and analytics
- Own research responsibilities on specific initiatives and support research projects from beginning to end (Defining study goals, constructing a research plan, recruiting, gathering data, synthesizing learnings, and reporting insights)
- Support research operations by managing recruitment, scheduling, and facilitating payment. Moderate 1:1 interviews with participants, ensuring a comfortable and engaging environment
- Conduct both qualitative and quantitative research, analyze data, and present clear and actionable findings to key stakeholders.
- Maintain user research protocols, tools, and resources to streamline the research process and ensure consistency across studies.
- Drive impact by synthesizing research findings into practical insights and recommendations to help key design and product stakeholders make decisions.

**What You Bring to the Role**:

- 3-5 years of experience in user research, usability testing, and user-centered design methodologies.
- Strong analytical and problem-solving mindset with the skills to translate data into actionable insights.
- Excellent English communication and presentation skills with the ability to clearly articulate research findings to both technical and non-technical stakeholders
- Exceptional attention to detail, ensuring deliverables are accurate, clear, and actionable
- Proficiency in conducting user research using various methods, such as in-depth interviews, surveys, and usability testing.
- Familiarity with qualitative and quantitative data analysis techniques and tools.
- Experience with remote testing/survey tools (e.g. UserZoom, UserTesting, Qualtrics, Survey Monkey)
- Understanding of key US segments, including K-12 education, online higher education, and professional licensing or a demonstrated ability to independently learn and adapt to these domains
- Familiarity with UX design principles and practices is a plus.

The salary is dependent upon factors including skills, work experience, business needs, and market demands.
- Inc. Best Place to Work
- Fortune Great Places to Work - Best Workplaces in the Bay Area
- Golden Bridge Awards - Gold Winner, Corporate Social Responsibility
- San Francisco Business Times & Silicon Valley Business Journal - Best Places to Work

  • User Researcher

    2 days ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • User Experience Researcher

    4 weeks ago

    Toronto, Canada Mindlance Full time

    This range is provided by Mindlance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65.00/hr - $70.00/hr Direct message the job poster from Mindlance Job Title Design Researcher - Expert Duration 12+ Months Location Toronto, ON Type Contract Full Time Job Description Work with a cross...

  • User Experience Researcher

    4 weeks ago

    Toronto, Canada Mindlance Full time

    This range is provided by Mindlance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65.00/hr - $70.00/hr Direct message the job poster from Mindlance Job Title Design Researcher - Expert Duration 12+ Months Location Toronto, ON Type Contract Full Time Job Description Work with a cross...

  • Staff User Researcher

    1 week ago

    Toronto, Canada Affirm Full time

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We're looking for a Staff Researcher to lead strategic research within the Consumer Org. This role will take on complicated and fascinating spaces, leading the way to finding...

  • User Experience Researcher 2

    1 week ago

    Toronto, Canada D2L Full time

    D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience - and deliver improved retention,...

  • User Experience Researcher

    3 weeks ago

    Toronto, Canada Cella Full time

    Base pay range CA$59.00/hr - CA$64.00/hr Direct message the job poster from Cella We are seeking a highly skilled and analytical Design Researcher to join a dynamic Human-Centered Design (HCD) practice with our client for a 12-month contract . In this role, you will be a key contributor to the research process, helping to shape impactful projects within a...

  • User Experience Researcher

    3 weeks ago

    Toronto, Canada Cella Full time

    Base pay rangeCA$59.00/hr - CA$64.00/hrDirect message the job poster from CellaWe are seeking a highly skilled and analytical Design Researcher to join a dynamic Human-Centered Design (HCD) practice with our client for a 12-month contract. In this role, you will be a key contributor to the research process, helping to shape impactful projects within a...

  • User Experience Researcher

    2 days ago

    Toronto, Ontario, Canada Cella Full time

    We are seeking a highly skilled and analyticalDesign Researcherto join a dynamic Human-Centered Design (HCD) practice with our client for a12-month contract. In this role, you will be a key contributor to the research process, helping to shape impactful projects within a collaborative and supportive team environment. The ideal candidate has a strong...

  • User Experience Researcher

    1 day ago

    Toronto, Ontario, Canada Agoda Full time

    About AgodaAt Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...

  • Manager, User Experience Research

    2 days ago

    Toronto, Canada Thomson Reuters Full time

    **Manager, User Experience Research** **About the UX Team** Thomson Reuters is dedicated to transforming the way we operate to be customer-obsessed and data-driven. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business, by focusing on the individual user. We are looking for curious, smart, self-driven...