User Experience Researcher

3 weeks ago

Toronto, Canada Mindlance Full time

This range is provided by Mindlance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65.00/hr - $70.00/hr Direct message the job poster from Mindlance Job Title Design Researcher - Expert Duration 12+ Months Location Toronto, ON Type Contract Full Time Job Description Work with a cross functional group of designers, product managers and developers to identify upcoming decisions that need research inputs, propose methodologies, carry out fieldwork, analyze, and socialize the implications. This Researcher will be assigned to support two squads. Working with your designers help create user test plans. Designers are now self-sufficient to run and analyze their own user tests. Work with the business and product to test and validate more strategic goals and initiatives. Design Research Strategy Build relationships with key stakeholders within and outside of the design team Support designers and business stakeholders in prioritizing potential research activities Develop research fieldwork approaches (moderated or unmoderated) which address business and design objectives Research and Testing (Execution, Synthesis, Analysis) Develop research activities to evaluate prototypes, improve understanding of current context, or to generate new understanding of changing user needs Moderate live sessions with users and people covering high-complexity or sensitive topics Communicate core themes and implications from your research activities to the design team and other stakeholders Design and facilitate ideation sessions and collaborative work activities Must Have BA/BS degree in Psychology, Anthropology, Sociology, Information Studies, Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience Experience with Service Design and Journey Mapping A minimum of 3 years of experience in UX research Proven knowledge and examples of a variety of design research methodologies Technical understanding of design research theory / design research tools and Design Thinking Experience working on cross-functional teams and leading the path forward for the UX research practice (maturing it along with other researchers) Excellent communication skills and effective research insights articulation of how they impact and could benefit Business Decisions (connectivity with business goals) Nice to have MA/MS degree or certification in Psychology, Anthropology, Sociology, Information Studies, Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field Appreciation for the potential of 'design thinking' Experience working within a large organization and within an agile environment Experience contributing to the launch of a digital product Tools Mural Figma Alida Maze User Testing Confluence/Jira EEO Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process. Seniority level Mid-Senior level Employment type Contract Job function Research Industries Banking and Financial Services #J-18808-Ljbffr

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