Field Solutions Specialist, Apac Region

**Field Solutions Specialist**

**APAC Region**
- Providing technical support to sales staff and customers
- Preparing product and solutions presentations involving a combination of technologies
- Delivering solutions and value presentations to a mixed audience of technical, management staff, and business users
- Delivering roadmap presentations on product direction and industry trends
- Assisting in technical and functional RFI/RFPs and other client requests for written responses
- Brainstorming sessions with customers and prospects on using various Survalent technologies in combination with industry solutions to solve real-world problems
- Delivering high-level executive presentations, which a concise and aim to deliver deep technical solutions non-technical executives
- Contributing to account planning and sales strategy development with corresponding Field personnel
- Acting as a company liaison on specific technical projects with customers
- Maintaining and managing demonstration images of all Survalent solutions
- Handling all escalation of technical issues reported by customers to Sales
- Organizing and conducting Proof of Concept evaluations and Pilot projects
- Upon request from the sales teams, travel to the current and potential customer’s sites to support Survalent’s sales efforts
- Assisting sales in the communication of pre-sales specifications to the order entry or implementation teams once contracts have been awarded
- Assisting in technical and functional RFI/RFPs and other client requests for written responses
- Travelling within the assigned territory
- Accurately managing and reporting company expenses
- Maintaining excellent Salesforce (CRM) discipline and updating all contacts, customer interactions, etc. on timely basis
- Providing support to regional and international customers
- Logging all support cases in the CRM - Salesforce
- Providing project execution and training - on-site or remote
- Other duties as assigned

**Education, Knowledge, Experience & Skills**:

- Bachelor’s degree or a combination of education and experience in engineering, information systems, or business administration
- Experience with ADMS is an asset
- Five years of industry experience, including two or more years in a sales engineering role
- Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
- Must be able to travel in the assigned territory. The position entails 50-75% travel.
- Attention to detail, plus analytical and problem-solving capabilities
- Must be versed in Microsoft Word, Excel, PowerPoint and Outlook
- Positive, service-oriented personality

**About Us**:
Survalent Technology Corporation is the leading provider of real-time smart grid management system for enabling visualization, optimization and improved operations for utilities. For six decades, we have helped more than 700 utilities use operational data to increase reliability, efficiency and customer service. With our proven and reliable SCADA (Supervisory Control and Data Acquisition), Distribution Management System (DMS), Outage Management System (OMS), and Substation Automation (SA) solutions, utilities transform data into actionable intelligence. We partner with utilities across the globe to create mission critical solutions that will achieve the promise of the Smart Grid.

**Survalent values a diverse workplace and strongly encourages women, people of all races, color, creed, ancestry, ethnic origin, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, marital status, family status, and those with disabilities to apply. Survalent is an equal opportunity employer. We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.**

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.