Revenue Operations Manager

**About Us**

Operto Guest Technologies, the world’s leading property automation and IoT operating system for vacation rentals, hotels, and serviced apartments, is revolutionizing guest stays and hospitality management. Through technology that connects teams, guests, owners, and smart devices; Operto addresses common friction points to provide fully seamless and personalized stays - creating greater efficiency, guest satisfaction, and more revenue.

**Role Overview**

We are seeking a Revenue Operations Manager to drive alignment across our sales, marketing, and customer success teams by optimizing data systems, CRM platforms, and marketing automation tools.

This role will own and enhance our revenue tech stack, ensuring integrations, reporting, and forecasting support a scalable, data-driven growth strategy.

**Role Responsibilities**
- Revenue Process Optimization: Streamline and optimize end-to-end revenue operations processes, ensuring efficiency and scalability across sales, marketing, and customer success.- CRM & Tech Stack Management: Own and maintain Salesforce, along with our revenue-related tools (e.g., Pardot, Outreach, ZoomInfo, Google Analytics, Google Tag Manager, Looker), ensuring data integrity, automation, and reporting accuracy.- CPQ Implementation & Management: Support and manage Configure, Price, Quote (CPQ) tools within Salesforce to improve pricing accuracy, streamline quote generation, and reduce sales cycle time.- Data Analysis & Reporting: Develop dashboards, track key performance metrics, and provide actionable insights to improve forecasting, pipeline management, and overall revenue performance.- GTM Team Alignment: Implement seamless integrations and lead handoff processes between marketing, sales and customer success, optimizing lead scoring, attribution modelling, qualification, conversion tracking and health scores.- Forecasting & Planning: Assist leadership in revenue forecasting, pipeline analysis, and performance tracking to drive data-informed decision-making.
- Process Automation: Identify inefficiencies and implement automation solutions to improve workflows and enhance productivity, including deduplication of large datasets and operational workflow creation.

**Qualifications & Experience**- 3+ years of experience in revenue operations, sales operations, marketing operations, or a related field within a SaaS or technology-driven company.- Strong experience with Salesforce and marketing automation tools (e.g. Pardot) and other tools (e.g. Google Analytics, ZoomInfo, Outreach, Looker, Google Tag Manager).- Hands-on experience with Salesforce to support pricing, quoting, and deal desk operations.- Deep understanding of revenue metrics, attribution modelling, forecasting, and sales funnel analytics.- Experience with process improvement, automation, and workflow optimization, including managing large-scale data deduplication and integrations.- Strong analytical skills with the ability to translate data into actionable insights.- Excellent communication and stakeholder management skills, with a proven ability to align multiple teams toward a common revenue goal.- Self-starter mentality, comfortable with ambiguity, and able to thrive in a fast-paced environment.

**It’s a bonus if you have**:
- Experience in revenue attribution modelling and multi-touch marketing analytics.- Certifications in Salesforce, HubSpot, or revenue operations tools.

**Why We Love Working Here**- A modern office in a central location with free snacks/drinks and fun activities- We have a top Health and Dental plan We work to ensure we have one of the best plans for our team members.- We’re champions of diversity. Our diverse backgrounds, skills, and abilities make us stronger. We work hard to make Operto a place where everyone feels welcome, respected and supported.- We have regular team get-togethers, parties, and believe in celebrating our wins and having fun.
- We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week.