Client Services Representative
1 week ago
**Job description**
Allandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professional. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a real difference. Does this sound like you? We'd love to hear from you. Here are some more details:
**_Key Responsibilities:_**
- Triage client concerns to ensure appointments are booked accurately
Efficiently and accurately collect payments.
- Book any future appointments within the designated time.
- Ensure daily reports and tasks are completed.
- Admit patients for appointments, surgery, etc.
- Weigh patients upon arrival for appointments.
- Interact with clients and patients and provide any required assistance while maintaining and providing quality service. Greet both client and patient by name.
- Counsel clients with regards to basic nutrition, pre and post-operative care, provides treatment instructions, etc.
- Promote our goods and services to clients.
- Handle any client concerns or questions. If unable to answer, direct to the appropriate Veterinarian and Hospital Supervisor.
- Accurately place medication and food orders.
- Coordinate and ensure a smooth client and patient flow within the hospital.
- Ensure cleaning duties are carried out as per the cleaning checklists.
- Strong ability to provide empathy, understanding and emotional support to clients.
- A calm and caring demeanor when interacting with patients.
- Comfortable and passionate about working with all types of animals.
- Detail-oriented and excellent organizational and multi-tasking skills.
- Ability to work cohesively with all employees as part of a team.
- Excellent interpersonal, communication (verbal & written) and telephone etiquette skills.
- Ability to maintain confidentiality of pertinent data.
**_Required Qualifications:_**
- Minimum of 2-3 years as Client Services Representative, preferably in the Health Care field (animal or human).
- Must be comfortable with current technology. Proficient with the following computer environments: _Microsoft Office, Internet Explorer and Outlook._
- Flexible to work various shifts, including evenings and weekends.
**_Desirable Qualifications (but not required...we are happy to train):_**
- Previous experience (minimum 1 year) in a veterinary hospital.
- Working knowledge of Cornerstone software.
- General understanding of medical terminology.
-
Client Service Representative
2 weeks ago
Barrie, Canada GroupHEALTH Benefit Solutions Full time**WHO ARE WE?** The GroupHEALTH Family of Companies is a leading Canadian provider of employee benefits, made up of GroupHEALTH Benefit Solutions, GroupSource, Manion Wilkins & Associates Ltd, and Disability Management Institute and an additional 7 operating companies. GroupHEALTH holds substantial controlling interest of the above companies and is a...
-
Client Services Representative
1 week ago
Barrie, Canada Allandale Veterinary Hospital Full timeJoin Our Pack at Allandale Veterinary Hospital Allandale Veterinary Hospital is seeking a caring, compassionate, and highly organized animal lover to join our fast-paced, skilled team of veterinary professionals. This is an exciting opportunity for someone who values exceptional client and patient experiences and wants to make a real difference. If this...
-
Client Services Representative
2 weeks ago
Barrie, Canada Allandale Veterinary Hospital Full timeAllandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professional. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a real difference. Does this...
-
Client Service Representative
4 days ago
Barrie, Canada Harris Plumbing Inc. Full timeHarris Plumbing Inc, family owned and operated since 1974, provides premium quality, professional plumbing services in northern York Region, Simcoe County and Muskoka. We have earned a reputation for excellent client service and our client reviews reflect this. Client Care Representative: This is a part-time, temporary position (1-2 months) with potential...
-
Client Services Representative
1 week ago
Barrie, Canada Allandale Veterinary Hospital Full timeAllandale Veterinary Hospital is seeking a caring, compassionate, and highly organized animal lover to join our fast-paced, skilled team of veterinary professionals. This is an exciting opportunity for someone who understands the importance of providing exceptional client and patient care and wants to make a meaningful difference. Does this sound like you?...
-
Client Service Representative Csr
15 hours ago
Barrie, Canada Kaduceus Inc. Full timeResponsibilities - Provide first level support, including password resets - Complete call summaries within the case management system, identifying areas for follow-up as required - Liaise with client representatives, internal consultants and administrators, insurance and financial company representatives regarding escalated member inquiries - Monitor and...
-
Client Services Representative
1 week ago
Barrie, Canada Dover Area Animal Hospital Full time**Job Description**: Job description Allandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professional. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like...
-
Client Services Representative
2 weeks ago
Barrie, Canada Ethos Veterinary Health Full timeAllandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professionals. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a real difference. Does this...
-
Client Service Representative
7 days ago
Barrie, Canada Moore Packaging Full time_About Moore Packaging:_ We are not your standard packaging company. We strive to be different. To do the unthinkable. And to dream up packaging solutions that will continue to amaze and astound. We are innovators. Collaborators. Problem Solvers. But it goes beyond that: We are passionate about the people behind the package. Our space is a safe, inclusive...
-
Client Service Representative
1 week ago
Barrie, Canada Moore Packaging Full time_About Moore Packaging:_ We are not your standard packaging company. We strive to be different. To do the unthinkable. And to dream up packaging solutions that will continue to amaze and astound. We are innovators. Collaborators. Problem Solvers. But it goes beyond that: We are passionate about the people behind the package. Our space is a safe, inclusive...
