Reception

1 week ago

Regina, Canada Regina Acura Full time

**WANT TO WORK** for one of Canada’s Best Managed Companies?

Dilawri Group is now actively searching for a
**Receptionist** to join the team at
**Regina Acura.**

**ABOUT US**:
Dilawri Group of Companies represents 77 dealerships nationwide with 8 dealerships and the Collision Centre in Regina Dilawri Group offers a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide our employees with not just another job but a career.
- Have experience in dealership reception and/or administration
- Or, administrative experience (Front Office/Admin/Reservations)
- CDK/OneEighty Experience an asset

**WHAT DILAWRI OFFERS YOU**
- Competitive compensation
- Generous benefit package
- Pension Plan
- Career growth opportunities
- Exclusive Dilawri Offers

**ABOUT THE ROLE**
- Responsible for answering and directing all incoming phone calls in a professional and courteous manner. Provides basic information about the dealership and the Dilawri Group in order to answer inquiries and to refer customers to the appropriate individual or department.
- Greets and assists customers arriving at the dealership.
- Welcome customers visiting the Dealership showroom and inquire as to the purpose of their visit
- Maintains the cleanliness of the customer waiting lounge and ensures it is well stocked.
- Participate in dealer trade; prepare information for pick-up and collect receipts/payments
- Reviews appointments and deliveries in Reynolds and Reynolds, CDK and One-Eighty program and maintains CRM alerts and customer maintenance.
- Participate in administrative tasks

**ABOUT YOU**
- Demonstrated excellent telephone demeanor and ability to accurately record messages and information
- Excellent oral and written communication skills
- Demonstrated pleasant, friendly manner
- Organizational ability and attention to detail
- Ability to take ownership of problems with a positive attitude and bring them to completion
- Ability to remain calm and focused under all circumstances to deliver exceptional service to customers
- Ability to work in a team environment to achieve common goals
- Two (2) years of reception experience, or equivalent
- Dealership experience preferred
- One-Eighty or customer relationship management system experience preferred
- Must be able to work full-time
- Give us the right attitude; we’ll give you the rest_

If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you.

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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