Client Co-ordinator
6 days ago
**Overview**
**Responsibilities**
- Serve as the primary point of contact for clients, addressing inquiries and providing timely responses.
- Utilize excellent phone etiquette to communicate effectively with clients and stakeholders.
- Analyze client requirements and provide tailored solutions to meet their needs.
- Assist in upselling services or products that align with client interests.
- Maintain accurate data entry of client information in our systems.
- Collaborate with sales teams to ensure seamless onboarding of new clients.
- Provide multilingual support as needed, particularly for Spanish-speaking clients.
- Foster strong relationships with clients through regular follow-ups and feedback collection.
**Experience**
- Proven experience in customer service or sales roles is preferred.
- Strong communication skills, both verbal and written, with an emphasis on clarity and professionalism.
- Proficiency in data entry and management systems.
- Bilingual or multilingual abilities are highly desirable, especially in Spanish.
- Ability to analyze information effectively and make informed decisions based on client feedback.
- A positive attitude with a focus on teamwork and collaboration is essential.
Join us as a Client Co-ordinator where you can make a significant impact on our clients' experiences while growing your career in a supportive environment.
**Job Type**: Fixed term contract
Contract length: 12 months
Pay: $2,999.00-$3,000.00 per month
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Mississauga, ON L5M 1K8
Expected start date: 2025-08-01
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