Commercialization Co-ordinator

**About Our Company**

Our products can be found under Private Label in local and national groceries, multi-unit restaurant operations, and other food manufacturers across the US and Canada. We supply a vast range of chef-created sauces and dressings for meal kits, frozen meals, restaurant entrees and salads and salad kits. Though you may not know Giraffe Foods yet, you certainly know our customers and have most likely already enjoyed some of our delicious products without realizing it.

Proud to be chosen as Canada’s Great Place to Work, Giraffe Foods boasts a strong leadership team and enjoys a mutually-beneficial partnership with our global parent company Symrise, headquartered in Germany.

**The Position**

The Commercialization Co-Ordinator is responsible for providing prompt, courteous and knowledgeable service to customers, and to provide administrative support in the Sales & Commercialization process

**Key Accountabilities**
- Provide ongoing administrative support for sales department (for new & existing business) including new product listings, customer documentation requests and internal project document preparation
- Pulling & compiling required reports and Bills of Materials (BOM’s) to support pricing reviews
- Support Account Managers at time of new product approval; act as liaison between customer and commercial team to gather outstanding setup details such as, but not limited to: customer account set up, customer preference forms, new vendor forms, custom product requirements, other commercial inquiries
- Collaborate with Sales, R&D & Packaging teams to understand requirements of new products to ensure they meet commercial and packaging standards (support with new packaging inquires & trials)
- Coordinate & communicate with R&D & procurement at time of product approval to ensure that all necessary ingredients and packaging materials are available when needed ahead of production
- Support the commercial team in all aspects of new product launches, including transition support from R&D to commercial production
- Other project management and co-ordination in support of the Sales & Marketing Departments.
- follow up for new orders, customer complaints, custom artwork management, price notice communication (customers & distributors), etc.
- Deliver professional and courteous account management to all clients and customers.

**Required Skills & Qualifications**
- Provide ongoing administrative support for sales department (for new & existing business) including new product listings, customer documentation requests and internal project document preparation
- Pulling & compiling required reports and Bills of Materials (BOM’s) to support pricing reviews
- Support Account Managers at time of new product approval; act as liaison between customer and commercial team to gather outstanding setup details such as, but not limited to: customer account set up, customer preference forms, new vendor forms, custom product requirements, other commercial inquiries
- Collaborate with Sales, R&D & Packaging teams to understand requirements of new products to ensure they meet commercial and packaging standards (support with new packaging inquires & trials)
- Coordinate & communicate with R&D & procurement at time of product approval to ensure that all necessary ingredients and packaging materials are available when needed ahead of production
- Support the commercial team in all aspects of new product launches, including transition support from R&D to commercial production
- Other project management and co-ordination in support of the Sales & Marketing Departments.
- follow up for new orders, customer complaints, custom artwork management, price notice communication (customers & distributors), etc.
- Deliver professional and courteous account management to all clients and customers.

**Benefits**:

- A **competitive compensation** package
- An **RRSP matching** program
- Comprehensive **medical, dental and vision **coverage, including **an EAP program**
- Ample **time off **throughout the year
- Growth opportunities for career advancement
- Friendly and welcoming company culture
- Fun Company Events

We thank everyone for their expression of interest—and are truly appreciative of the time individuals put into applying—but with the limitations of time only those selected for an interview will be contacted.

Giraffe Foods Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all applicants and employees without regard to race, color, creed, religion, gender, sexual orientation, marital status, family status, pregnancy, age, disability/handicap, record of offences, or any other characteristic protected by law. If you require accommodation measures during any _aspect of the recruitment process, we will work with you to address your needs. Information related to accommodation measures will be treated as confidential._

**Job Types**: Full-time, Permanent

**Benefits**:

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