Customer Service Representative

1 week ago

Vancouver, Canada Coast Appliances Full time

Coast Appliances is a great place to work. We are an ambitious organization, investing in technology, process, and most importantly, dynamic PEOPLE With an energized team that stretches across Canada, we are invested in growing our team members as we grow our business.

Reporting to the Assistant Manager - Order Fulfillment, the Customer Service Representative - Order Fulfillment, will be responsible to process online orders, communicate with customers and support the sales cycle of the selling staff. This position will be responsible to order review invoices for completeness, order product, secure final payment, schedule deliveries and be the main contact with customers regarding delivery and post-delivery follow-up, ensuring customer satisfaction and reducing delivery issues/errors.

**Responsibilities**
To improve Customer Service while increasing Profitability by reducing company losses (non-deliveries, shipping costs, unnecessary clearance product, etc.) for Retail invoices:

- Answer incoming customer inquiries
- Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
- Record and modify customer information within the database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested

We thank all applicants for their time. Pease note, only applicants under consideration will be contacted.

Coast is an Equal Employment Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment.

Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.

Location: 8488 Main Street, Vancouver, British Columbia V5X 3L8

  • Csr (Customer Service Representative)

    7 days ago

    Vancouver, Canada Qualitour travel service Full time

    Customer Service Representative will report to Directors. Customer Service Representative is responsible for all guest inquiries and feedback during and after travel. This role is part of a team working in a high energy fast paced environment. CE Representative position role is also a support service for company. Key Areas of Accountability Customer...

  • Customer Service Representative

    1 week ago

    Vancouver, Canada Prime Executives Inc. Full time

    Our company Prime Executives Inc. operates in the field of customer service, representation and public relations. We provide high standards representation services. We help our partners increase their acquisitions with our innovative approach and our ability to build long term relationships. Prime Executives in Vancouver is recruiting agents for our...

  • Customer Service Representative

    1 week ago

    Vancouver, Canada Prime Executives Inc. Full time

    Our company Prime Executives Inc. operates in the field of customer service, representation and public relations. We provide high standards representation services. We help our partners increase their acquisitions with our innovative approach and our ability to build long term relationships. Prime Executives in Vancouver is recruiting agents for our...

  • Customer Service Representative

    1 day ago

    Vancouver, Canada Busy Bee Gold Dry Cleaners Full time

    **The Company** Busy Bee Gold is a family-owned business that specializes in environmentally friendly dry cleaning with over 35 years of innovative experience in stain removal, pressing, cleaning, tailoring, and bridal services. The company works with all the major luxury brands, major films, TV shows, and performers like Cirque du Soile, earning the trust...

  • Customer Service Representative

    1 day ago

    Vancouver, Canada Million Air Full time

    Vancouver Vancouver, BC, CAN 21.22 per hour Opportunities for Overtime, Sick pay, Vacation pay, Fuel Bonus Hourly Full Time Medical Coverage, Vision, Dental Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete...

  • Customer Service Representative

    24 hours ago

    Vancouver, Canada SBI Canada Bank Full time

    SBI Canada Bank is currently looking for qualified individuals to fill the role of **Customer Service Representative** at its branches Greater Vancouver Area (GVA). **Core Competencies** - Customer Focus - Effective Communication - Energetic - Teamwork - Accountability and Dependability - Ethics and Integrity **Duties & Responsibilities** - Process...

  • Customer Service Representative

    6 days ago

    vancouver, Canada Distinct Vancouver Full time

    Customer Service Representative Do you consider yourself a people person?Are you the kind of individual who thrives in social settings?Do you have a natural ability to make others feel comfortable, understood, and excited about what you’re offering?If this sounds like you, you might be exactly who we’re looking for.About the RoleDistinct Vancouver is...

  • Customer Service Representative

    1 week ago

    Vancouver, British Columbia, Canada Distinct Vancouver Full time

    Customer Service RepresentativeDo you consider yourself a people person?Are you the kind of individual who thrives in social settings?Do you have a natural ability to make others feel comfortable, understood, and excited about what you're offering?If this sounds like you, you might be exactly who we're looking for.About the RoleDistinct Vancouver is seeking...

  • Customer Service Representative

    6 days ago

    Vancouver, Canada CLEBC Full time

    **The Continuing Legal Education Society of BC (“CLEBC”)** is the BC legal profession’s preferred source for education and publications. CLEBC is a not-for-profit society that derives all of its income from the sale of courses and books. With more than 80 live and online courses each year, and an online and print library of more than 50 books, we...

  • Customer Service Representative

    3 days ago

    Vancouver, Canada West Coast Reduction Full time

    At our Call Centre Operations located at West Coast Reduction's Vancouver Plant near Powell Street and Commercial Drive, we're searching for our next Customer Service Representative. The role is a key customer service position at the Company, responsible for managing the daily phone calls for service, payments and information requests from our customer base....