IT Support

The Desktop Support Services provider will work with technology provisioning and asset management functions to provide effective deskside services to staff. They will work directly with end users to troubleshoot technical issues not suited for remote support. They also will image and asset tag equipment, as well as deprovision equipment and manage stock...

IT Chapter is looking for **a Network Support **resource that will provide network infrastructure support. The resources will be required to ensure that networking systems are properly deployed, maintained and supported. This person will be responsible of performing regular maintenance and/or upgrades. The resources will also be required to update...

**Overview** **Responsibilities** - Provide first-line technical support for hardware and software issues across various platforms. - Troubleshoot and resolve desktop support issues in a timely manner. - Utilize ticketing systems to track and manage support requests. - Assist users with software troubleshooting, including installation, configuration, and...

The **Web Strategist** provider will play a pivotal role in shaping and executing our web transformation. This service involves developing strategies, providing operational guidance, ensuring the alignment of web initiatives with business goals, and driving continuous improvement in website performance and user experience. **Responsibilities** - Develops...

**Responsibilities** - Advising the on organizational change required to support Agile adoption and transformation including management systems, processes, and practices - Advising leaders (Executives, Directors, and Managers) on the changing role and expectations of leaders in an Agile context and coaching them in the expected mindsets and behaviors -...

**Job Description - Client Success Advocate** Intega IT is a boutique IT Security and Support Company. We pride ourselves in the service and delivery that we have consistently brought to our partners in the Ottawa community over the past 20 years. This role is full-tin, on-site in the Ottawa office. As a Client Success Advocate in our Business Services...

**KEY REPONSIBILITIES** - Work at resolving Helpdesk service requests - Provide oversight and support on escalations from Level 1 technician - Mentor helpdesk Level 1 technician to strengthen their skills. - Identify root cause and develop processes and/or use centralized services tools to eliminate problems from recurring - Participate in on-call rotation...

**The resource will be expected to work in an office location (Toronto, Montreal, or Ottawa, whichever is closest to them) on average 2 days/week** **Responsibilities** - Work with the marketing group to design & implement an Agile operating model - Collaborate with Stakeholders and Leaders (Executives, Directors, and Managers) to identify and implement...

**The resource is expected to work from anywhere in Canada (EASTERN DAYTIME)** **Responsibilities** - Ensure compliance and continuous improvement of Agile events and project/program management practices - Support the Product Owner to ensure group actions are aligned with the Product goals / vision - Identify and action impediments that interfere with the...

vCIO (Virtual Chief Information Officer)*****THIS POSITION IS VIRTUAL TO OUR CLIENTS > NOT A VIRTUAL POSITION, IF YOU DO NOT RESIDE IN OTTAWA, ONTARIO, CANADA, PLEASE DO NOT APPLY*****Intega IT is a boutique IT Managed Service Provider. We pride ourselves on the service and delivery we have consistently provided to our partners in the Ottawa community since...