Help Desk Technician

**Location**:
22 St. Clair Avenue East, Toronto, Ontario, M4T 2S7

**About Us**

Wittington Investments, Limited, a private Canadian company, is the holding company of the Weston group of companies, which includes George Weston Limited, Loblaw Companies Limited and Choice Properties REIT.

George Weston Limited is a Canadian public company, founded in 1882. George Weston has two operating segments: Loblaw Companies Limited, Canada’s largest food and drug retailer and a provider of financial services, and Choice Properties Real Estate Investment Trust, Canada’s largest and preeminent diversified REIT. With over 200,000 employees working at George Weston and its operating segments, the group of companies represent one of Canada’s largest private sector employers.

**Help Desk Technician**
- Fixed Term Contract 8 Months_

Wittington is a holding company that acts as the central investment vehicle for the Weston family. It is the controlling shareholder of George Weston and, through it, Wittington controls Loblaw and Choice Properties. The firm’s private investment arm manages a global, diversified portfolio and direct investments focused on selected sectors. Wittington is also the home to several charitable foundations, including the Weston Family Foundation and Hilary & Galen Weston Foundation. Wittington also operates as the family office for the Weston family.

**Role Overview**

**Duties & Responsibilities**
- Onboard new employees by setting up workstations, mobile phones, user accounts, and access permissions. This includes orientation training and maintain onboarding checklist and documentation
- Support offboard process in decommissioning accounts and access, workstation and mobile phones clean up
- Assist with the technology asset inventory and procurement (Hardware and software)
- Assist with Audio Visual technology in meeting rooms. This includes maintenance, upgrade, issue resolution, and user support / training
- Support IT-related projects from end-to-end that have impact to user experience and support the operational process
- Support business users with SharePoint, training and its access management.
- Assist with Help Desk process improvement and efficiency.

**Required Skills, Qualifications and Behavioral Attributes**:

- Familiarity with Active Directory, Exchange, Office 365, and Entra administration is essential
- High school diploma or equivalent required; associate or bachelor’s degree in information technology, Computer Science, or related field required
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus
- ITIL related certification is a plus
- Wittington Investments, Limited is an equal opportunity employer committed to promoting a diverse and inclusive workplace. We know our success depends on the perspectives and contributions of all our employees. Diverse backgrounds and experiences make our business stronger._

**_ We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted._**

**Number of Openings**

1

Wittington recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

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