Order Desk Representative

2 weeks ago

Toronto, Canada Home Lumber Inc. Full time

The order desk representative will manage incoming customer orders and provide exceptional customer service.
- Receiving and responding to customer complaints and order issues
- Checking inventory records to determine availability of requested product.
- Maintaining the company database by adding and editing customer information from database.
- Following-up on logistics of orders and delivery of orders.
- Additional administrative work as assigned
- 2-3 years of order desk experience within the construction industry preferred
- Knowledge of BisTrack software preferred
- Minimum of 2 years of administrative experience required
- Strong attention to detail, organizational skills and the ability to prioritize tasks
- Strong interpersonal skills and written/verbal communication skills
- Proficiency in Microsoft Excel, Word and Outlook

Inventory 4 times per year mandatory

**Salary**: Up to $40,000.00 per month

**Benefits**:

- Dental care
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

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