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Customer Service
2 weeks ago
**Job Overview**
Are you ready to make a real difference with a fast-growing, innovative company? **BestLink Transportation Inc.** is seeking an enthusiastic and dedicated **Customer Service/Logistics Coordinator** to join our incredible team This is a vital role where you’ll not only ensure our customers receive exceptional service but also play an essential part in coordinating the logistics that keep things running smoothly. If you’re passionate about providing top-notch support, managing logistics, and thriving in a fast-paced environment, we want you on our team
At BestLink, we pride ourselves on delivering excellence in every customer interaction and shipment. As a Customer Service/Logistics Coordinator, you’ll help us maintain our high standards, creating seamless experiences for our customers while supporting our operational goals. Ready to take on a challenging yet rewarding role? Join us and become an integral part of our growing company
**Key Responsibilities**
- **Logistics Coordination**: Collaborate closely with the logistics team to track shipments, manage schedules, and ensure on-time deliveries.
- **Problem Solving**: Address customer concerns and logistics issues effectively, providing timely resolutions while maintaining a positive customer experience.
- **Data Entry and Record Keeping**: Maintain accurate and detailed records of customer interactions, logistics updates, and order statuses, ensuring smooth follow-up and issue resolution.
- **Team Collaboration**: Work closely with internal teams (sales, operations, and logistics) to ensure seamless communication and service delivery.
- **Training Support**: Help onboard and train new team members, sharing your expertise and passion for excellent customer service and logistics coordination.
**What We’re Looking For**
- **Customer Service Expertise**: You have experience delivering exceptional service, building customer loyalty, and providing solutions that exceed expectations.
- **Logistics Experience**: If you have experience in logistics, transportation, or supply chain management, that's fantastic But if you don’t—don’t worry We’ll provide the training and support you need to succeed.
- **Communication Skills**: Outstanding verbal and written communication skills in English.
- **Detail-Oriented**: You can juggle multiple tasks and stay organized while paying attention to the details that matter most.
- **Tech-Savvy**: Familiarity with CRM software or logistics tools is a plus, and you’re quick to learn new systems.
- **Team Player**: A collaborative attitude and a positive, proactive approach to problem-solving make you a perfect fit for our team
**Why BestLink Transportation Inc.?**
At **BestLink**, we don’t just offer a job—we offer a career where you can thrive and grow. As a **Customer Service/Logistics Coordinator**, you will have the opportunity to be a key player in our continued success, working alongside a talented team in a dynamic, supportive environment. Here’s what you can expect:
- Competitive compensation and comprehensive benefits.
- Opportunities for career growth and advancement within a rapidly expanding company.
- A positive and energetic work culture where your contributions are recognized and valued.
- A chance to make a real impact in the logistics and transportation industry
**Join us at BestLink Transportation Inc.** and help us create outstanding customer experiences while optimizing our logistics operations. If you’re ready to grow with a company that values innovation, dedication, and excellence, we’d love to hear from you
**Job Types**: Full-time, Permanent
Pay: From $18.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Logistics: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
