Case Manager
1 week ago
New Directions is a non-profit social service agency offering a wide range of resources and services that provide supports in a variety of settings and foster people’s hopes and dreams in their communities.
**Adult Family Supports & Outreach Services (AHS)** is a support option offered by New Directions and provides services for adults living in various settings including family homes, transitional or long-term care facilities.
**Responsibilities of the Case Manager include**:
- Working with individuals and their networks of support to coordinate services, including planning, finding resources, making referrals and advocating for services
- Building relationships with the person receiving support, their families and networks of support, and establishing or maintaining connections with culture of origin.
- Directing support staff to develop and meet the needs and goals of the individual receiving services
- Working with collateral services
**Applicants must have**:
- B.S.W./B.A. or related social services education such as Family Therapy, Human Ecology and Indigenous Studies
- Minimum of 5 years’ experience working with adults with a label of intellectual/developmental disability and with adults in a community setting
- Demonstrated knowledge of person led practices, knowledge of Deaf and Indigenous Cultures
- Trauma Informed Support
- Ability to use the Microsoft Office suite of products, including Word, Excel, Outlook and SharePoint
- Excellent communication skills including mediating difficult conversations and conflict resolution
- Critical thinking and problem-solving skills
- Excellent time management and organizational skills
**Other Qualifications considered an asset include**:
- Fluency in American Sign Language
- First Aid Certification
- Nonviolent Crisis Intervention training
- Experience supervising staff
- The salary range for this 70-hour biweekly position is $22.89 to $32.05 per hour (equivalent to $41,659 to $58,331 per annum), dependent upon education and/or experience.
**This is a 10-month term position** and is eligible for a full benefits package (which includes Health and Dental Benefits, and Long Term Disability Benefits).
- We thank all applicants for their interest in New Directions; however, only those selected for an interview will be contacted.
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