Community Services Manager

Ullivik, meaning "A place to stay or wait," welcomes Inuit individuals who must receive healthcare services at participating Montreal hospitals. A respectful and empowering work environment awaits you, where your skills and Inuit heritage are at the heart of our mission. Working with us also means actively contributing to the preservation of the Inuit language and culture while benefiting from improved working conditions and numerous opportunities for growth. Share your expertise and passion to highlight the values of our communities, all while growing within a team that supports and recognizes you Come and work with us - lots of exciting opportunities are available Explore different positions, helping you find the path that best aligns with your strengths and passions **Employment Conditions - Community Services Manager - Dorval** **Salary**: - Between **$84,351 and $109,655 annually** based on experience **Benefits**: - Group insurance plan & pension plan - Employee assistance program and online training platform - Accessible by public transport with available parking spaces - Cafeteria meals for $5, with free snacks and beverages - Stimulating, meaningful, and people-centered work in a unique environment - Opportunities for career advancement, development, and continuous training **Available Opportunities** - **Community Services Manager - Dorval** - Full-time permanent position - 35 hours per week **Main Responsibilities - Community Services Manager - Dorval** **Leadership and Management**: - Provide **strong leadership** to the community services teams, fostering a positive work environment. - Set **clear objectives**, expectations, and performance standards for staff. - Monitor and evaluate staff performance, offering guidance and feedback as needed. - Collaborate with other department heads and executives to meet organizational goals. **Community Services**: - Oversee operations, including **community work**, **spiritual services**, and **interpreter services**. - Ensure compliance with organizational policies and regulations. - Develop and implement effective processes and systems. - Conduct annual evaluations for all supervised employees, offering valuable feedback and performance reviews. **Communication**: - Use radio or other means to communicate with Ullivik clients, informing them of services available. - Support Ullivik clients with their needs during their stay. **Customer Service**: - Maintain and manage the **non-eligibility list**. - Communicate with non-eligible clients and provide support as needed. - Organize community functions to identify client needs and gather feedback. - Collaborate with community members to prioritize initiatives and services according to the Inuulitsivik Health Centre's guidelines. **Requirements - Community Services Manager - Dorval** **Educational Requirements**: - College diploma in a relevant field. - A university degree in a relevant discipline is an asset. **Other Requirements**: - Proficiency in **Inuktitut (spoken and written)** is mandatory. - **English (spoken and written)** is an asset. - **French (spoken and written)** is an asset. - Familiarity with **Microsoft Office** and **Outlook software**. **Essential Skills and Abilities**: - Strong **motivational leadership** skills. - Ability to handle **multi-tasking** and manage stress. - Strong **interpersonal collaboration** and **communication** abilities. - Capacity to manage change, emergencies, and crises with effective **prioritization**. - Analytical and **problem-solving skills**. - Excellent **organizational** and priority management skills. - **Customer-focused** approach. - Credibility and the ability to provide **transformational leadership**. - Team spirit and ability to foster **inclusion**. If you are passionate about contributing to a respectful and culturally adapted environment where every action makes a difference, we would love to welcome you to our team. Together, let’s improve the health and well-being of Nunavimmiut **Additional Notes**: The Inuulitsivik Health Centre (CSI) follows an equal employment opportunity program and encourages Indigenous people, visible or ethnic minorities, women, and individuals with disabilities to apply **Job Types**: Full-time, Permanent Pay: $84,351.00-$109,655.00 per year **Benefits**: - Company pension - Dental care - Disability insurance - Discounted or free food - Employee assistance program - Extended health care - Life insurance - On-site parking - RRSP match - Vision care Work Location: In person