Dispatcher

2 weeks ago


Mississauga, Canada Forever Carrier Full time

**Job Overview**

Key Duties
- Prepare weekly schedules and book loads.
- Plan routes respecting Drivers' Hours of Service.
- Ensure booked loads meet regulations and verify cargo against bills of lading.
- Provide drivers with accurate shipping documents and maintain load sheets.
- Track drivers, vehicles, and seals; follow up on idling and incidents.
- Monitor and close bonded shipments; retain ACE/ACI manifests and customs documents.
- Coordinate with brokers, warehouse, sales, and customer service teams.
- Respond to pickup/delivery queries and resolve in‑transit issues promptly.
- Maintain customer relationships and provide shipment status updates.
- File incident reports and support driver training and performance tracking.

Skills & Requirements
- Strong communication, organization, and problem‑solving skills.
- Knowledge of shipping documents, customs procedures, and regulatory compliance.
- Ability to manage multiple priorities, use dispatch systems, and track KPIs.

This role balances real‑time operations, regulatory accuracy, and proactive customer service.

Pay: $3,050.67-$3,051.00 per month

Work Location: In person


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